Senior Product Specialist

Lives Group; Selangor; In loco; MYR 78.000 - 123.000; Tempo pieno

Descrizione del lavoro

SPD Scientific (M) Sdn Bhd is seeking a Senior Product Specialist to drive sales in the assigned territories across Malaysia. You will plan selling activities, build relationships with clients, and present the value of our products to win new business.

The role requires negotiation of contracts, coordination with marketing and product teams, and proficient use of Salesforce CRM to track activities and report performance. You will contribute to revenue growth and customer satisfaction.

Mansioni

• Plan selling activities for the assigned territories, identify potential clients through research, networking, and various prospecting methods like cold calling, email campaigns, social media outreach
• Develop strong relationships with new and existing clients by understanding their needs, providing excellent customer service, and keeping them informed of updates and promotions
• Work to meet or exceed individual and team sales targets by closing deals and generating revenue and optimal gross profits for the company
• Effectively present and demonstrate the value proposition of the offered products or services to clients during sales pitches, trade shows, or other opportunities
• Discuss contractual terms with clients, negotiate deals, and finalize agreements to ensure mutually beneficial outcomes and the subsequent satisfactory fulfilment of client' orders
• Coordinate with the marketing, product development, applications, technical service, administration support and finance departments to ensure full client satisfaction
• Coordinate with the marketing, product development, applications, technical service, administration support and finance departments to convey customer feedback for improvements
• Effectively utilize "Salesforce" (CRM software) to keep detailed records of selling activities, maintain an updated customer database, and report on sales performance to management in timely fashion
• Continuously enhance product knowledge and stay informed of market developments, competitors' activities and products' information to remain competitive and effective in addressing customers and needs
• Any other duties assigned by Senior Management team

Descrizione del lavoro

3 - 5 Years

Permanent

Job Description

Group Company: SPD Scientific (M) Sdn Bhd

Designation: Senior Product Specialist

Product Specialist

Primary Responsibilities:

• Plan selling activities for the assigned territories, identify potential clients through research, networking, and various prospecting methods like cold calling, email campaigns, social media outreach
• Develop strong relationships with new and existing clients by understanding their needs, providing excellent customer service, and keeping them informed of updates and promotions
• Work to meet or exceed individual and team sales targets by closing deals and generating revenue and optimal gross profits for the company
• Effectively present and demonstrate the value proposition of the offered products or services to clients during sales pitches, trade shows, or other opportunities
• Discuss contractual terms with clients, negotiate deals, and finalize agreements to ensure mutually beneficial outcomes and the subsequent satisfactory fulfilment of client' orders
• Coordinate with the marketing, product development, applications, technical service, administration support and finance departments to ensure full client satisfaction
• Coordinate with the marketing, product development, applications, technical service, administration support and finance departments to convey customer feedback for improvements
• Effectively utilize "Salesforce" (CRM software) to keep detailed records of selling activities, maintain an updated customer database, and report on sales performance to management in timely fashion
• Continuously enhance product knowledge and stay informed of market developments, competitors' activities and products' information to remain competitive and effective in addressing customers and needs
• Any other duties assigned by Senior Management team

Additional Responsibilities:

Reporting Team

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Specific requirements

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Job Snapshot

Updated Date

16-10-2024

Job ID

LIVESGROUP_142

Department

Sales and Product

Location