Senior Process Improvement Executive

QL Corporate Services Sdn Bhd; Selangor; On-site; MYR 60,000 - 85,000; Full time

Job summary

QL Corporate Services Sdn Bhd is hiring a Process Improvement Senior Executive to drive operational excellence across farms and support functions. You will analyze practices, promote data-driven decisions, and lead standardized processes for productivity and cost efficiency.

You will validate dashboard data, perform RCA/PDCA-driven improvements, and collaborate across teams to ensure smooth adoption. A relevant degree and 3 years of poultry experience are preferred.

Qualifications

• Bachelor's degree in Animal Science, Agriculture or Process Improvement required.
• Minimum 3 years of relevant working experience in poultry or animal husbandry.
• Strong data analytics and root cause analysis skills.
• Proficiency with MS Office and data visualization tools (Power BI).
• Good interpersonal and communication skills across functions.
• Willing to travel to farm locations as needed.
• Knowledge of process improvement methodologies and control procedures.

Responsibilities

• Check, review and validate dashboard data accuracy and coordinate corrections with farms.
• Analyse key operational metrics (mortality, weight, FCR, production indicators) and report results.
• Conduct farm visits to validate data findings and support root cause actions.
• Participate in RCA and PDCA cycles to drive structured improvements.
• Support the rollout of Performance Improvement governance and SOP alignment.
• Monitor sustainability and impact of implemented improvements.
• Collaborate with farm ops, flock health, nutrition, and QA teams to ensure adoption.
• Assist digital transformation efforts, including testing Power BI dashboard features.

Skills

Data analysis

Power BI

Root cause analysis

MS Office

Communication

Willing to travel

Education

Bachelor's degree in Animal Science

Bachelor's degree in Agriculture

Bachelor's degree in Process Improvement

Tools

Power BI

Microsoft Excel

Job description

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The Process Improvement Senior Executive is responsible for driving operational excellence within the ILF division by systematically analysing existing practices, identifying improvement opportunities, and supporting the implementation of standardized, efficient, and measurable processes across farms and support functions.

The role plays a key part in advancing Performance Improvement and Efficiency Management initiatives, focusing on enhancing productivity, optimizing resource utilization, reducing operational costs, and improving product and process quality.

In addition, the position contributes to building a sustainable culture of continuous improvement by promoting data-driven decision‑making, process discipline, and cross‑functional collaboration, in alignment with the company’s overall operational and strategic objectives.

Check, review and validate dashboard data accuracy, identify discrepancies, and follow up with poultry farms for timely corrections.

Analyse key operational metrics (e.g., mortality, body weight, uniformity, FCR, production indicators) and prepare concise performance reports.

Conduct farm visits to validate data findings, observe operational practices, and support root cause identification and corrective actions.

Participate in structured improvement initiatives using methodologies such as Root Cause Analysis (RCA) and PDCA cycles.

Support the rollout of Performance Improvement governance including data collection, dashboard updates, and SOP alignment.

Monitor and evaluate the sustainability and effectiveness of implemented improvements.

Collaborate with teams across farm operations, flock health, nutrition, and quality assurance to ensure smooth adoption of improvements.

Assist in digital transformation efforts, including testing and refining dashboard functionalities (e.g., Power BI tools).

What you’ll need to succeed:

Bachelor’s degree in Animal Science, Agriculture, Process Improvement, or a related field

Minimum 3 years of relevant working experience

Prior exposure to poultry farming operations or animal husbandry is an added advantage

Basic knowledge of process improvement methodologies and control procedures

Strong analytical skills, including data analysis and root cause analysis

Proficiency in Microsoft Office and data visualization tools (e.g., Power BI)

Good interpersonal and communication skills with the ability to work across functions

Willing to travel to farm locations as required.