(Senior) Process expert Plan-2-steer

Omya; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

Omya Kuala Lumpur seeks an experienced professional to lead Plan-2-Steer governance and continuous improvement across the end-to-end service scope. The role focuses on process design, KPI development, and risk-aware controls in collaboration with IT and risk management teams.

You will standardize processes, maintain architecture documentation, and drive backlog items while ensuring regulatory compliance and timely delivery of group initiatives.

Qualifications

• University degree in Business Administration, Finance, Economics or related field.
• Min.5 years of relevant working experience in a process function-related position and leadership responsibilities.
• Proven experience with Plan-2-Steer, Record-2-Report process execution or related business field (Finance, Accounting).
• Deep knowledge of process modeling, service delivery frameworks & process governance.
• Strong knowledge of core controlling processes, including budgeting, forecasting, variance analysis and planning cycles.
• Expertise in IFRS, internal controls and risk management.
• Familiarity with continuous improvement methodologies and transformation initiatives.
• Hands-on experience with SAP ERP, S/4HANA preferred.
• Strong problem-solving and root cause analysis skills with a bias to action.
• Hands-on mentality and able to manage conflicts.
• Willingness to question the status quo and to dig into details.
• Strong organizational skills and ability to execute.
• Creative and critical thinking skills.

Responsibilities

• Support review of Plan-2-Steer process design or sub-processes and flag areas for improvement.
• Implement improvement measures in close alignment with OS&S Plan-2-Steer delivery teams.
• Support process standardization and alignment across the end-to-end service scope.
• Develop and implement KPIs to ensure effective process management (efficiency, compliance, quality).
• Apply and maintain process standards, templates, and control matrices.
• Contribute to internal controls in line with Omya’s Group IC guidance and frameworks with risk management.
• Ensure compliance with regulatory requirements and Omya’s process standards.
• Maintain process architecture documentation and support further development of the process architecture.
• Collaborate with internal IT to support configuration decisions and digital enablers (automation, process mining).
• Define system specifications for process design implementation.
• Execute CI backlog measures and track backlog items.
• Execute tasks in the OS&S Process Management team to maintain the standard process model.
• Support group-wide projects and milestones.
• Implement measures to improve Plan-2-Steer and sub-processes in OS&S delivery teams.
• Support handover of KPI dashboards to steering committees when required.
• Handle exceptions and resolve process-related issues promptly.
• Document business requirements and, if required, functional test scripts.
• Maintain playbooks and training materials; develop new training content.

Skills

Plan-2-Steer

Record-2-Report

Process governance

Budgeting & Forecasting

IFRS & Internal controls

Continuous improvement

Root cause analysis

Change management

Conflict resolution

Willingness to travel

Organizational skills

Education

University degree in Business Administration, Finance, Economics or related field

Tools

SAP ERP

S/4HANA

Job description

KEY ACCOUNTABILITIES

Plan-2-Steer process design & improvement

• Support the review of current Plan-2-Steer process design or dedicated sub-processes and flag areas for improvement

• Implement and operationalize improvement measures in close alignment with the OS&S Plan-2-Steer delivery teams

• Support process standardization and alignment across the end-2-end service scope, spanning across Omya’s headquarter and Omya’s business units

Plan-2-Steer governance and compliance

• Support the development and implementation of KPIs to ensure effective process management (steering dimensions: efficiency, compliance, quality)

• Apply and maintain process standards, templates, and control matrices

• Contribute tothe implementation of internal controls in line with Omya’s Group IC guidance and frameworks to mitigate risks and increase the level of compliance in close collaboration with risk management

• Ensure compliance with regulatory requirements and Omya’s process standards

• Maintain the process architecture documentation (e.g.,ProcessFlowcharts, etc.) and support further development of the process architecture in the course of the implementation

Plan-2-Steer performance management and continuous improvement

• Collaborate closely with Omya’s internal IT department and other relevant stakeholders to support configuration decisions and digital enablers (e.g., automation, process mining)

• Support systemic implementation into process design incl. definition of all system specifications

• Execute CI backlog measures and ensure regular tracking and maintenance of backlog items

Operational execution

• Execute tasks within the OS&S Process Management team in a quality and timely manner to maintain and develop the standard process model

• Support group-wide projects/initiatives and adhere to milestones in a quality and timely manner

• Implement measures to improve the Plan-2-Steer or respective sub-processes and introduce measures into the OS&S delivery teams

• Support efficient handover points between up- and downstream processes, e.g., validated KPI dashboards are provided to steering committees, where required

• Handle exceptions and resolve process-related issues promptly

• Support the documentation of business requirements and, if required, functional test scripts

• Maintain playbooks and training materials and support the development of new training content as required

JOBREQUIREMENTS

Education

• University degree in Business Administration, Finance, Economics or related field

Experience

• Min.5yearsof relevant working experience in a processor function-related position and leadership responsibilities

Knowledge and skills

• Proven experience with Plan-2-Steer,Record-2-report process execution or related business field (Finance, Accounting)

• Deep knowledge of process modeling,service delivery frameworks & process governance

• Strong knowledge of core controlling processes, including budgeting, forecasting, variance analysisand planning cycles

• Expertise inIFRS, internal controls and risk management

• Familiarity with continuous improvement methodologies and transformation initiatives

• Handson experience with SAP ERP, S/4HANA preferred

• Strongproblem-solving and root cause analysis skills with a bias to action

• Hands-on mentality and able to manage conflicts

• Willingness to question the status quo and to dig into details

• Strong organizational skills and ability to execute

• Creative and critical thinking skills

Other requirements

• Excellent command of both oral and written English are required

• Good command of both oral and written additional language is beneficial

• Willingness to travel up to20-25%