Senior Personal Loan Sales Leader - Team Growth & Targets

Alliance Bank Malaysia Berhad; Johor Bahru; Sur place; MYR 60 000 - 90 000; Plein temps

Résumé du poste

Alliance Bank Malaysia Berhad in Malaysia is seeking a Senior Personal Loan Team Leader to drive unsecured product sales. The role leads a team, sets strategies, recruits and trains staff, and delivers consultative selling to meet customer financial needs.

You will source secured business, pursue sales targets, promote service excellence and brand awareness, while ensuring cost of acquisition stays within guidelines and sales compliance.

Qualifications

• Lead and monitor a Personal Loan team with strategic sales leadership.
• Acquire strategies to market unsecured products.
• Recruitment, target setting, daily monitoring and training to keep Personal Loan Specialists up to the mark.
• Executes a consultative selling process to identify and recommend Alliance Bank products to meet customers' financial needs.
• Actively source secured business and achieve sales targets for Personal Loan related products.
• Drive service excellence culture and ensure customer satisfaction.
• Contribute to Brand Awareness and Service Quality.
• Ensure cost of acquisition aligns with Bank’s directions.
• Ensure sales rules of controls and compliance are followed.

Responsabilités

• Lead and monitor a Personal Loan Team with strategic sales leadership.
• Provide acquisition strategies to market unsecured products.
• Oversee recruitment, target setting, daily sales monitoring and training for Personal Loan Specialists.
• Execute consultative selling to meet customers' financial needs with Alliance Bank products.
• Source secured business and achieve Personal Loan sales targets.
• Promote service excellence and customer satisfaction for the channel.
• Support Brand Awareness and Service Quality initiatives.
• Ensure cost of acquisition aligns with Bank directions and compliance.
• Maintain adherence to sales controls and regulatory guidelines.

Description du poste

Alliance Bank Malaysia Berhad in Malaysia is seeking a Senior Personal Loan Team Leader to drive unsecured product sales. The role leads a team, sets strategies, recruits and trains staff, and delivers consultative selling to meet customer financial needs.

You will source secured business, pursue sales targets, promote service excellence and brand awareness, while ensuring cost of acquisition stays within guidelines and sales compliance.