Senior Performance & Planning Lead – Ops & Supply Chain

Carsome; Selangor; On-site; MYR 134,000 - 201,000; Full time

Job summary

CARSOME is seeking a Senior Group Business Performance Manager to drive cross-functional performance initiatives across Supply Chain, Operations, and Logistics. You will develop and manage dashboards and reporting tools, monitor KPI trajectories, and work with regional and local teams to ensure measurable outcomes.

The role reports to the Head of Performance & Planning and requires hands-on analysis, strong Excel skills, and experience in data visualization tools.

Qualifications

• University Degree in Business, Economics, Mathematics, Statistics, Supply Chain qualification preferred.
• At least 2-4 years of experience in e-commerce, consulting or operation-focused industry.
• Demonstrated ability to excel in fast-paced, changing and ambiguous environments, work under high pressure.
• Excellent ability to plan, organize and prioritize work independently.
• Strong numeric and analytical ability, yet able to possess macro views.
• Experience with cost orientation, business analysis or business performance management.

Responsibilities

• Define, control & drive performance metrics across functions: Supply Chain, Operation, Logistics.
• Monitor business performance by building tools and capabilities to detect abnormalities and design dashboards for top management and ground operations.
• Drill down analysis to find root causes for performance gaps and opportunities for improvement.
• Track project progress; identify, report and resolve issues and risks to launch initiatives on-time.
• Collaborate with stakeholders from other departments on operational P&L to control margins and costs.
• Prepare presentation materials pitched at the appropriate level for operations staff and management.

Skills

Excel

Data modelling

Data visualization

Analytical thinking

Planning & prioritizing

Cross-functional collaboration

Education

University Degree in Business/Economics/Mathematics/Statistics/Supply Chain

Tools

Power BI

Tableau

SQL

Job description

CARSOME is seeking a Senior Group Business Performance Manager to drive cross-functional performance initiatives across Supply Chain, Operations, and Logistics. You will develop and manage dashboards and reporting tools, monitor KPI trajectories, and work with regional and local teams to ensure measurable outcomes.

The role reports to the Head of Performance & Planning and requires hands-on analysis, strong Excel skills, and experience in data visualization tools.