Senior Performance Management Strategist

RHB Banking Group; Kuala Lumpur; On-site; MYR 120,000 - 210,000; Full time

Job summary

RHB Banking Group in Kuala Lumpur is seeking a seasoned HR professional to lead performance management initiatives, including KPI and competency frameworks, and governance across HR. You will collect and analyze performance data, provide actionable insights to management, and partner with Learning & Development to close gaps with training programs.

This role requires 5-7 years in HR with strong analytical, stakeholder management, and communication skills to support diverse business units within

Qualifications

• Bachelor's/Master’s Degree in HR or related field.
• 5–7 years HR experience with KPI/competencies and broader HR exposure.
• Strong knowledge of performance management best practices.
• Balance organisational needs with PM processes and legal requirements.
• Proven ability to lead process improvements to completion.
• Ability to interact with all levels and work independently.
• Strong analytical, organizational, and problem-solving skills.
• Excellent relationship building, interpersonal and communication skills.

Responsibilities

• Develop and implement PM frameworks, policies and processes.
• Review and propose improvements, and implement changes in HR governance.
• Collect, analyse performance data and report insights to management and HR leadership.
• Collaborate with Learning & Development to design training addressing performance gaps.

Skills

Analytical skills

Organizational skills

Problem-solving

Interpersonal communication

Stakeholder management

Education

Bachelor's/Master’s Degree in HR or related field

Job description

• To develop and implement frameworks, review, propose improvements, and implement the improvements in RHB Group’s Performance Management system, policies & processes,
• Collect, analyze, and report on performance data to identify trends and opportunities for improvement, providing insights to management and HR leadership
• Work with Learning & Development teams to design and implement training programs that address performance gaps
• To provide oversight and jointly work with all HR functional areas to identify gaps in, and coordinate the implementation of and compliance with the reviewed and upgraded HR Management governance policies, guidelines, and processes.

Key Requirements:

• A Bachelor's /Master’s Degree /Professional Degree in HR or disciplines related to HR; such as Social Science, Business Studies/ Administration/ Management, Industrial Relations or Organisation Behaviour.
• 5-7 years related working experience, with extensive exposure to performance management (KPI and competencies) and broad experience in another HR discipline.
• Good knowledge about best practices in the area of Performance Management
• Ability to balance the needs of the organisation with the performance management process, policies, and legal requirements
• Demonstrates ability to recognise & initiate process improvements/ projects and ability to see the initiatives/projects through conclusion/implementation
• Ability to interact with all levels, work independently as a team member
• Strong analytical, organizational, and problem-solving skills, and is very detail-oriented
• Strong in relationship building, interpersonal, and communication skills
• Understands unique & constantly changing business requirements of multiple business/ functional units within the RHB Group working environment
• Ability to interface with various functions as well as numerous specialists in developing and /or deploying customer-focused HR practices, processes, programs, and services