Senior Specialist, Performance Management

RHB Bank Berhad; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

RHB Bank Berhad is seeking a Senior Specialist, Performance Management to design, implement, and optimize performance management frameworks and initiatives. You will drive a high-performance culture, oversee the annual cycle, and collaborate with HR partners to align talent strategies with business goals.

The role requires 5–7 years in performance management, strong analytical skills, and proficiency with HRIS and related software. Join a dynamic team shaping the bank's performance culture.

Qualifications

• Bachelor's degree in HRM, Business Administration, Psychology, or related field.
• Minimum of 5-7 years of progressive experience in performance management, HR consulting, or related HR specialization, preferably in financial services.

Responsibilities

• Develop and improve performance management policies, procedures, and tools aligned with strategic objectives.
• Lead the annual performance cycle, including goal setting, mid-year reviews, year-end evaluations, and calibration sessions.
• Provide expert guidance and support to HR Business Partners, line managers, and employees on performance management.
• Design and deliver training programs and workshops on performance management principles, tools, and effective feedback techniques.
• Analyze performance data and trends to identify areas for improvement and propose solutions to enhance employee performance and engagement.
• Collaborate with other HR functions to integrate performance management with broader talent strategies.
• Manage and administer performance management systems and platforms, ensuring data integrity and user-friendliness.
• Research and recommend innovative performance management approaches and technologies to stay competitive.
• Facilitate development of KPIs and cascading objectives across departments.
• Ensure compliance with internal policies and external regulations related to performance management.

Skills

Performance management

HR analytics

Stakeholder engagement

Training design

Project management

Education

Bachelor's degree in HRM/Business/Psychology

Master's degree in related field (advantage)

Tools

HRIS

Performance management software

Job description

Job Summary:

The Senior Specialist, Performance Management will be responsible for designing, implementing, and optimizing performance management frameworks and initiatives within RHB Bank Berhad. This role involves driving a high-performance culture, ensuring fair and effective performance evaluation processes, and contributing to the overall talent development strategy.

Job Responsibilities:

• Develop, implement, and continuously improve performance management policies, procedures, and tools in alignment with RHB Bank Berhad's strategic objectives and best practices.
• Lead the annual performance cycle, including goal setting, mid-year reviews, year-end evaluations, and calibration sessions.
• Provide expert guidance and support to HR Business Partners, line managers, and employees on all aspects of performance management.
• Design and deliver training programs and workshops on performance management principles, tools, and effective feedback techniques.
• Analyze performance data and trends to identify areas for improvement and propose solutions to enhance employee performance and engagement.
• Collaborate with other HR functions (e.g., Learning & Development, Talent Acquisition) to integrate performance management with broader talent strategies.
• Manage and administer performance management systems and platforms, ensuring data integrity and user-friendliness.
• Research and recommend innovative performance management approaches and technologies to keep RHB Bank Berhad competitive.
• Facilitate the development of key performance indicators (KPIs) and cascading objectives across departments.
• Ensure compliance with all relevant internal policies and external regulations related to performance management.

Job Qualifications:

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field. A Master's degree is a plus.
• Minimum of 5-7 years of progressive experience in performance management, HR consulting, or a related HR specialization, preferably within the financial services industry.
• Proven track record of designing and implementing effective performance management systems and processes.
• Strong understanding of performance management methodologies, including goal setting, feedback mechanisms, and performance appraisal techniques.
• Excellent analytical skills with the ability to interpret data and translate insights into actionable recommendations.
• Exceptional communication, presentation, and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Proficiency in HRIS and performance management software.
• Strong project management skills and the ability to manage multiple priorities effectively.
• Demonstrated ability to work independently and collaboratively in a fast-paced environment.
• Knowledge of Malaysian labor laws and regulations is advantageous.

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on the trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.