Senior Payment Associate

Randstad Malaysia; Kuala Lumpur; On-site; MYR 78,120 - 122,760; Full time

Job summary

Randstad Malaysia is seeking an experienced AP/Payment Processing professional to manage high-volume payment cycles in a fast-paced SSC/GBS environment. You will verify batches, ensure compliance, and resolve cross-border payment issues with banking partners.

The role requires 3–5 years in payments, advanced Excel skills, and a degree in finance, accounting, or business. You will mentor junior colleagues and contribute to process improvements, with a focus on accuracy and efficiency.

Qualifications

• 3–5 years of experience in AP/Payment Processing in an SSC/GBS setup.
• Proven track record handling high-volume daily transactions accurately.
• Advanced Excel skills including XLOOKUP/VLOOKUP, Pivot Tables, large data sets.

Responsibilities

• Payment Checking & Approval: review and verify high-volume payment batches for accuracy and policy compliance.
• High-Volume Execution: manage urgent, complex, multi-currency, cross-border payments under tight SLAs.
• Mentorship & Quality Control: guide junior staff, troubleshoot failures, and perform root-cause analysis.
• Excel Data Management: maintain daily logs, track SLAs, and build reconciliation reports.
• Banking & Stakeholder Liaison: coordinate with banks to resolve transfer issues and work with AP/Treasury teams.

Skills

High-volume payment processing

Stakeholder liaison

Root-cause analysis

Education

Bachelor Degree in Finance, Accounting or Business

Tools

Microsoft Excel

Job description

about the job

• Payment Checking & Approval: Review and verify high-volume payment batches processed by Junior Associates to ensure 100% accuracy, policy compliance, and proper bank details.

• High-Volume Execution: Directly handle urgent, complex, multi-currency, and cross-border payment runs under tight daily SLAs.

• Mentorship & Quality Control: Guide junior team members, troubleshoot payment failures/bank rejections, and conduct root-cause analysis on processing errors.

• Excel Data Management: Maintain daily payment logs, track SLAs, and build reconciliation reports using advanced Excel functions.

• Banking & Stakeholder Liaison: Coordinate with bank partners to resolve file transfer issues and collaborate with internal AP/Treasury teams.

Requirements

• Experience: 3 to 5 years in AP/Payment Processing within an SSC/GBS environment.

• Proven Volume Track Record: Experienced in processing high-volume daily transactions accurately.

• Advanced Excel Skills: Proficient with XLOOKUP/VLOOKUP, Pivot Tables, and handling large data sets (Macros/VBA is a plus).

• Qualifications: Degree/Diploma in Finance, Accounting, or Business

experience

3 years

skills

End to end payment processing, Microsoft Excel

qualifications

Bachelor Degree in Accounting, Finance or BA 3 - 5 years experience in end to end payment processing (high volume)

education

Bachelor Degree