Senior OCIR & Operational Resilience Lead (Malaysia/India)

Standard Chartered Plc; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Benefits offered by this job

Flexible working options

Wellbeing programs

Continuous learning culture

Job summary

Standard Chartered is seeking a Senior Manager OCIR Specialist to lead BAU resilience activities, data governance, and reporting across Malaysia and India. You will manage ESM data, perform quality checks, and drive remediation with cross-functional teams, ensuring regulatory alignment and robust governance.

You will coordinate with Technology, SMO and business stakeholders, delivering executive dashboards and management information while supporting the transition from RSC to ESM and maintaining

Qualifications

• Bachelor's degree in business, risk management, information systems, data analytics, finance, engineering, or related discipline.
• Operational resilience, enterprise service management (ESM), data governance, data quality management, risk & control frameworks, governance & oversight, stakeholder management, management reporting, issue & action tracking.
• Membership in professional resilience, risk, continuity or governance bodies would be advantageous.
• Certifications: operational resilience, business continuity (CBCA/ MBCI), ITIL, PMP/Prince2, risk management, data governance, or governance-related certifications.
• English language skills (written and spoken) with strong stakeholder communication and presentation ability.

Responsibilities

• Support BAU operational resilience activities within OCIR, ensuring continuity of processes, governance, and reporting.
• Maintain ESM service data, mappings, ownership records, and reporting outputs to support resilience requirements.
• Perform data quality reviews, reconciliations, and control validation to ensure ESM outputs align with OCIR baseline requirements.
• Monitor, track, and drive closure of risks, issues, dependencies, and remediation actions impacting resilience activities.
• Coordinate with Technology, SMO, business stakeholders, and downstream users to resolve data, reporting, and process-related issues.
• Produce and present management information, dashboards, governance packs, and executive updates on resilience activities and ESM performance.
• Maintain governance artefacts, evidence repositories, action trackers, sign-offs, and audit-ready documentation.
• Support the transition from RSC to ESM, ensuring seamless handover of operational activities and continuity of reporting and controls.
• Drive stakeholder engagement and communication, ensuring clear ownership, accountability, and timely decision-making.
• Ensure compliance with Operational Resilience, Risk Management, Data Governance, and Group Conduct requirements.
• Perform data analysis, reconciliation, and data quality reviews to ensure accurate and reliable resilience data.

Skills

Data Analysis

Problem Solving

Critical Thinking

Data Visualisation

SQL

Stakeholder Management

Education

Bachelor's degree in business, risk management, information systems, data analytics, finance, engineering

Tools

OCIR

ESM

Data Governance

Job description

Standard Chartered is seeking a Senior Manager OCIR Specialist to lead BAU resilience activities, data governance, and reporting across Malaysia and India. You will manage ESM data, perform quality checks, and drive remediation with cross-functional teams, ensuring regulatory alignment and robust governance.

You will coordinate with Technology, SMO and business stakeholders, delivering executive dashboards and management information while supporting the transition from RSC to ESM and maintaining