Resilience Strategy & Governance Manager

Standard Chartered; Kuala Lumpur; Hybrid; MYR 180,000 - 320,000; Full time

Benefits offered by this job

Medical and life insurance

Flexible working options

Generous annual and parental leave

Learning and development opportunities

Job summary

Standard Chartered in Kuala Lumpur is seeking a Business Manager for Group Resilience to coordinate and operate the function's governance, planning, and reporting rhythms. You will translate priorities into actionable plans, manage budgets and headcount, and ensure timely, decision-ready information for senior leadership.

In this role, you will support senior stakeholders, maintain a disciplined operating cadence, and drive consistency across governance, communications and performance updates

Qualifications

• Bachelor’s degree or equivalent professional experience.
• English proficiency in both communication and writing.
• Minimum 5 years relevant experience in business management, strategy, governance, COO office, change management or related role within financial services.

Responsibilities

• Support the Strategy & Business Management team in developing, refreshing and tracking Group Resilience strategic priorities, business plans and management actions.
• Assist in translating strategic priorities into clear deliverables, milestones, action plans and governance routines.
• Support the ongoing evolution of the Group Resilience operating model, including workforce, location, capability and service delivery considerations.
• Prepare clear, concise and high-quality briefings, updates and presentation materials for senior stakeholders, governance forums and management meetings.
• Track progress against agreed strategic priorities, ensuring actions, risks and dependencies are captured and escalated where required.
• Own the day-to-day operation of the Group Resilience business management agenda, ensuring the function has a clear operating rhythm, forward plan and delivery cadence.
• Manage the Group Resilience operating rhythm, including management meetings, leadership updates, planning cycles, engagement forums and key business deliverables.
• Maintain a consolidated view of priorities, actions, decisions, dependencies and follow-ups, ensuring timely closure and escalation where required.
• Lead the preparation of executive-level communications for senior stakeholders, the Group Resilience function and wider Bank audiences.
• Drive consistency and discipline across business management activities, including documentation, stakeholder coordination, reporting and follow-through.
• Coordinate inputs from Group Resilience pillars and partner teams to support effective planning, prioritisation and execution.
• Manage core business management processes across Group Resilience, including financial tracking, headcount management, workforce planning, governance reporting, management information and business performance updates.
• Maintain accurate, timely and actionable information to support leadership decisions, prioritisation and performance oversight.
• Own the preparation and tracking of budgets, forecasts, headcount plans, workforce movements and related management updates, working with Finance, HR and Workforce Management teams.
• Establish and maintain clear routines, templates, trackers and controls to ensure business management activities are consistently executed.
• Identify opportunities to simplify, standardise and strengthen business management routines, controls and reporting processes.
• Ensure business management processes are documented, repeatable and aligned to agreed governance and control expectations.
• Manage business management inputs for workforce planning, organisational effectiveness, capability tracking, talent discussions and team engagement activities.
• Coordinate people-related MI, workforce insights and management actions, ensuring updates are accurate, timely and aligned with Group Resilience priorities.
• Support the leadership team in maintaining visibility of workforce movements, open roles, location footprint, capability gaps and engagement actions.
• Provide coordination and guidance to colleagues contributing to business management activities, without direct people management accountability unless specifically assigned.
• Support the identification, tracking and escalation of risks, issues, dependencies and control matters.
• Ensure management information is accurate, balanced and transparent to enable timely decision-making and appropriate risk-based prioritisation.
• Monitor open actions, issues and dependencies, ensuring ownership, timelines and escalation paths are clear.

Skills

Business communications

Strategy and planning

Business management

Governance and reporting

Stakeholder management

Financial and workforce management

Education

Bachelor’s degree or equivalent professional experience

Job description

Standard Chartered in Kuala Lumpur is seeking a Business Manager for Group Resilience to coordinate and operate the function's governance, planning, and reporting rhythms. You will translate priorities into actionable plans, manage budgets and headcount, and ensure timely, decision-ready information for senior leadership.

In this role, you will support senior stakeholders, maintain a disciplined operating cadence, and drive consistency across governance, communications and performance updates