Senior Microsoft 365 & Exchange Support Specialist

DXC Technology; Selangor; On-site; MYR 120,000 - 180,000; Full time

Job summary

DXC Technology in Selangor is seeking a Microsoft 365 and Exchange specialist. You will administer and troubleshoot Microsoft 365 services and On-Premises Exchange servers in a hybrid environment, handling critical incidents with a customer-first approach.

The role emphasizes collaboration with multiple towers, incident management, and proactive remediation to ensure service continuity. Strong scripting and automation skills are advantageous.

Qualifications

• Minimum 5 years in broad IT support.

Responsibilities

• Investigate and diagnose incidents in Microsoft 365/Exchange environments.
•  
• Prioritize responses based on priority and SLA.
• Define action plans to restore services promptly.
• Participate in escalation calls for critical incidents and drive restoration.

Skills

Microsoft 365

Exchange Online

Troubleshooting

Hybrid environment

PowerShell

Incident management

Team collaboration

Education

Degree in Computer Science or IT Engineering

Microsoft Certification

Cloud/security certifications

Tools

Quest

SPMT

PowerShell

Job description

DXC Technology in Selangor is seeking a Microsoft 365 and Exchange specialist. You will administer and troubleshoot Microsoft 365 services and On-Premises Exchange servers in a hybrid environment, handling critical incidents with a customer-first approach.

The role emphasizes collaboration with multiple towers, incident management, and proactive remediation to ensure service continuity. Strong scripting and automation skills are advantageous.