Senior Marketing Specialist

Zurich Insurance; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading insurance firm in Kuala Lumpur seeks a motivated professional to manage daily operations and drive growth through customer relationships. The ideal candidate has a background in sales, strong analytical skills, and the ability to navigate the insurance regulatory environment. This is a full-time mid-senior level position with opportunities for professional development.

Qualifications

• 3 or more years of experience in the Sales area.
• Knowledge of principles of sales and terminology.
• Ability to be licensed to sell insurance.

Responsibilities

• Manage daily work processes to achieve objectives.
• Develop and recommend improvements to processes.
• Develop relationships with customers.

Skills

Sales techniques

Customer relationship management

Problem-solving

Education

High School Diploma or Equivalent

Zurich Certified Insurance Apprentice

Tools

Microsoft Office

Job description

Job Summary

To drive growth and profitability in all assigned products through risk selection, pricing, negotiation, sales, retention, and quality service.

Job Accountabilities

• Actively manage daily work processes of designated territory to achieve operational and strategic objectives.
• Analyze needs, develop and recommend alternatives for improvements to processes, customer service or products.
• Lead short term (3 to 9 months), defined scope projects.
• Develop and maintain profitable relationships with new and existing customers.
• Assist customers with loss prevention meetings, claims issues, and product training.
• Provide training to customer and Strategic Business Unit personnel on products and services.
• Provide technical advice that enables a customer to solve a problem or improve business.
• Develop and maintain positive customer relationships by meeting regularly with customers when no specific initiative is underway.
• Anticipate customer needs, monitor trends in order to recommend changes.
• Resolve technical issues within function or unit.

Job Qualifications

Required:

• High School Diploma or Equivalent and 3 or more years of experience in the Sales area
• Zurich Certified Insurance Apprentice including an Associate Degree (no prior experience required in the Sales area)
• Knowledge of principles of sales, sales techniques, and sales terminology
• Knowledge of requirements within insurance industry regulatory environment
• Knowledge of Microsoft Office
• The ability to be licensed to sell insurance in the states where required

Preferred:

• 2 or more years of sales experience
• Licensed to sell insurance in the states where required
• Experience analyzing financial statements

Seniority level

Mid-Senior level

Employment type

Full-time

Industry

Insurance and Financial Services