Branch Sales Manager-Kuching

Zurich Insurance; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A major insurance company is seeking a Branch Sales Manager in Kuching, Malaysia. The role focuses on driving sales growth and maintaining strong customer relationships. Ideal candidates will have sales experience and knowledge of the insurance industry. This is a full-time position with opportunities for career advancement.

Qualifications

• 1 or more years of experience in sales.
• Knowledge of insurance industry regulatory environment.
• Ability to be licensed to sell insurance.

Responsibilities

• Manage daily work processes to achieve objectives.
• Develop and recommend improvements to customer service.
• Maintain profitable relationships with customers.

Skills

Sales techniques

Sales terminology

Customer relationship management

Problem solving

Education

High School Diploma or Equivalent

Zurich Certified Insurance Apprentice

Tools

Microsoft Office

Job description

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Job Summary

To drive growth and profitability in all assigned products through risk selection, pricing, negotiation, sales, retention, and quality service.

Job Accountabilities - Key Accountabilities

• Actively manage daily work processes of designated territory to achieve operational and strategic objectives.
• Analyze needs, develop and recommend alternatives for improvements to processes, customer service or products.
• Lead short term (3 to 9 months), defined scope projects.
• Develop and maintain profitable relationships with new and existing customers.
• Assist customers with loss prevention meetings, claims issues, and product training.
• Provide training to customer and Strategic Business Unit personnel on products and services.
• Provide technical advice that enables a customer to solve a problem or improve business.
• Develop and maintain positive customer relationships by meeting regularly with customers when no specific initiative is underway.
• Anticipate customer needs, monitor trends in order to recommend changes.
• Resolve technical issues within function or unit.

Business Accountabilities

• Carry out tasks, such as the preparation of customer and distributor reports, to support the implementation of projects to time and quality standards.
• Assess and evaluate business processes in order to identify opportunities for improvement.
• Investigate and drive research/analysis around potential business development opportunities.
• Review assigned customer cases, prioritize case load and interpret established policies, applying discretion within authority limits in order to resolve customer issues.

Job Qualifications

Required:

• High School Diploma or Equivalent and 1 or more years of experience in the Sales area

OR

• Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience required in the Sales area

AND

• Knowledge of principles of sales, sales techniques, and sales terminology
• Knowledge of requirements within insurance industry regulatory environment
• Knowledge of Microsoft Office
• The ability to be licensed to sell insurance in the states where required

Preferred:

• 2 or more years of sales experience
• Licensed to sell insurance in the states where required
• Experience analyzing financial statements

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Industries: Insurance and Financial Services

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