Senior Manager, Export Sales

FBK Manufacturing; Kajang; On-site; MYR 122,000 - 146,000; Full time

Benefits offered by this job

Group Health insurance

Outpatient Medical Claim

Job summary

FBK Manufacturing is seeking a Senior Manager, Export Sales to lead international sales growth in the automotive aftermarket sector. You will shape export strategy, identify new markets, and manage distributors while coordinating with cross-functional teams to ensure demand planning, product alignment, and customer satisfaction.

The role emphasizes leadership of the Export Sales team, with responsibilities in pricing, forecasting, negotiations and ensuring sustainable growth across strategic

Qualifications

• Minimum 5 years in a managerial or senior export sales role.
• Proven track record in market expansion, distributor management and key account leadership.
• Excellent communication and cross‑functional collaboration skills.

Responsibilities

• Develop annual export plans by country, customer and product category.
• Manage export sales budget, forecast and profitability.
• Identify new markets, distributors and opportunities with strategies for ASEAN, GCC/Middle East and other growth regions.
• Lead export pricing, negotiations, rebates and payment terms within policy.
• Prepare rolling sales forecasts and coordinate with production and supply chain.
• Identify product gaps and prioritize new export applications with high potential.
• Lead negotiations on annual agreements, promotions and market development activities.
• Maintain senior relationships with key customers and conduct overseas market visits.
• Coordinate with Quality, Production and Finance to resolve issues and monitor credit limits.
• Drive brand and marketing activities for export markets.
• Lead, coach and develop the Export Sales team and set KPIs.
• Provide monthly management reporting on sales, GP, forecast and risks.

Skills

Export Sales

Leadership

Strategic Planning

Negotiations

Forecasting

Market Analysis

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Senior Manager, Export Sales is responsible for driving the company’s international sales growth, profitability, and market expansion within the automotive aftermarket industry. The role leads export sales strategy, business development, key account and distributor management, pricing, forecasting, and market development across strategic international markets.

The position also works closely with cross-functional teams to ensure effective demand planning, product development, order fulfilment, and customer satisfaction, while leading and developing the Export Sales team to achieve business objectives and sustainable growth.

Job Description

1.Export Sales Strategy & Business Planning

Develop annual export business plans by country, customer and product category. Establish clear sales, volume, gross-profit and market-development targets aligned with the company's overall business objectives. Translate strategic objectives into measurable action plans and review progress monthly.

2.Sales Budget & Profitability Management

Take ownership of export sales budget achievement. Monitor actual performance against budget and forecast, identify gaps early and implement corrective actions.

3.Market Expansion & New Business Development

Identify and evaluate new export markets, distributors, customers and business opportunities. Develop market-entry strategies based on market size, vehicle population, product demand, competition, pricing and regulatory requirements. Particular attention should be given to building sustainable growth in strategic regions such as ASEAN, GCC/Middle East and other identified growth markets.

Develop structured business plans for major distributors and strategic accounts covering annual targets, product coverage, pricing, promotions, inventory, market development and customer activities. Conduct regular business reviews and ensure distributors actively develop the FBK brand rather than relying only on passive purchasing.

5.Sales Forecasting & Demand Planning

Prepare accurate rolling sales forecasts by customer, market and SKUs. Work closely with Production, Planning and Supply Chain to translate market demand into production and inventory requirements.

Conduct regular analysis of sales performance by customer, country, vehicle application and SKUs. Identify fast-moving, slow-moving, obsolete and missing applications and recommend appropriate actions.

7.New Product Development & Market Coverage

Identify product gaps and propose new brake pads, brake shoe or related automotive aftermarket applications based on market potential and customer requirements.

Coordinate with Product Development and relevant internal departments to prioritize new applications with the highest commercial potential.

Develop and recommend export pricing strategies based on product cost, target margin, competitor pricing, market conditions and customer potential.

Lead negotiations involving pricing, annual agreements, rebates, payment terms, promotional support, exclusivity arrangements and other key commercial conditions within approved company policies.

Establish systematic monitoring of competitor brands, pricing, promotions, product launches, distribution strategies and market activities.

10.Customer Relationship & Market Visits

Maintain senior-level relationships with key customers and potential business partners. Conduct structured overseas market visits to review business performance, understand customer requirements, identify market opportunities and reinforce FBK brand positioning.

Monitor major outstanding orders, production status, shipment schedules and delivery performance. Coordinate internally to resolve critical supply or shipment issues before they significantly affect customer operations.

12.Customer Complaints & Cross-Functional Coordination

Act as the senior commercial owner for significant export customer issues.

Coordinate with Quality, Production and relevant departments to ensure complaints, technical issues, shortages and delivery concerns are investigated and resolved promptly.

Work closely with Finance to monitor customer credit limits, payment terms, overdue accounts and collection risks. Ensuring commercial growth does not create unacceptable credit exposure.

14.Brand & Marketing Development

Work with Marketing to develop appropriate export-market activities including exhibitions, distributor promotions, digital campaigns, product launches, dealer programs and sales materials.

15.Team Leadership & Capability Development

Lead, coach and develop the Export Sales team. Establish clear individual KPIs and accountabilities, conduct regular performance reviews and develop team capabilities in negotiation, market analysis, customer management, forecasting and business development.

16.Management Reporting & Business Review

Provide management with concise monthly reporting covering sales versus budget, GP performance, forecast, order book, market/customer performance, new business pipeline, overdue receivables, competitor activities, key risks and required management decisions.

Job Qualifications & Requirements

• Proven of relevant experience in Export Sales, International Sales, Business Development, or a similar commercial role
• Minimum 5 years in a managerial or senior leadership position, preferably managing an Export/International Sales team.
• Proven track record in export sales growth, market expansion, distributor management, and key account management.
• Strong experience in pricing, commercial negotiations, sales forecasting, budgeting, and profitability management.
• Excellent analytical and problem-solving skills, with the ability to leverage data to drive sales & marketing decisions.
• Strong leadership and team management abilities, with a track record of effectively leading and motivating team.
• Exceptional communication and interpersonal skills, with the ability to collaborate effective across departments and with external stakeholders.
• Results-oriented mindset, with the focus on achieving measurable outcomes and driving business growth.
• Good understanding of export processes, international trade, logistics, and customer requirements.

Salary Remuneration & Benefits

1.Basic: up to RM 12,000.00 monthly

2.Other benefits and allowances in accordance with the company’s policies and terms of employment.

3.Compulsory contribution by Government (EPF / SOCSO / EIS)

4.Group Health insurance / Outpatient Medical Claim