Senior Logistics & 3PL Operations Leader

Private Advertiser; Kuala Lumpur; On-site; MYR 72,000 - 110,000; Full time

Job summary

Private Advertiser is seeking an experienced logistics professional to manage day-to-day coordination with 3PL warehouses and a network of freight forwarders to ensure smooth inbound, storage, outbound, and order fulfillment operations.

The role requires negotiating with providers, evaluating shipping options, and coordinating international and domestic shipments, with a focus on cost efficiency and service levels. ERP and Excel proficiency are essential.

Qualifications

• Bachelors Degree in Supply Chain Management, Logistics, Business Administration, or related field.
• Minimum 5-6 years of relevant experience in logistics, freight forwarding, 3PL, transportation, or supply chain operations.
• Experience in managing 3PL warehouses, freight forwarders, courier companies, and logistics service providers.
• Strong negotiation, analytical, coordination, and problem-solving abilities.
• Strong ERP and Excel skills.

Responsibilities

• Manage and coordinate day-to-day activities with 3PL warehouse providers to ensure smooth inbound, storage, outbound, and order fulfillment operations.
• Coordinate with freight forwarders, courier companies, transport providers, customs agents, and other logistics service providers to ensure timely movement and delivery of shipments.
• Source, evaluate, and recommend suitable logistics solutions based on shipment requirements, destination, cost, transit time, service level, and business needs.
• Obtain and compare quotations from different freight forwarders and logistics service providers to identify the most cost-effective and efficient shipping options.
• Coordinate international and domestic shipments, including shipment bookings, cargo collection, transportation, customs clearance, and final delivery.
• Monitor shipment status and proactively follow up with logistics providers to ensure shipments are delivered within agreed timelines and service levels.
• Manage logistics documentation, including shipping documents, Air Waybills (AWB), Bills of Lading (BL), commercial invoices, packing lists, and proof of delivery (POD).
• Monitor 3PL and logistics service providers' performance against agreed KPIs and SLAs, including delivery timeliness, shipment accuracy, service quality, responsiveness, and cost efficiency.
• Review and verify logistics and 3PL invoices against agreed rates, quotations, contracts, and actual services provided, and resolve any discrepancies with service providers.
• Identify opportunities to optimize freight, transportation, warehousing, and other logistics costs through rate negotiations, shipment consolidation, route optimization, and alternative logistics solutions.
• Develop and maintain strong working relationships with 3PL providers, freight forwarders, and other logistics partners to ensure reliable service and effective issue resolution.
• Coordinate with Sales, Procurement, Finance, Customer Service, Warehouse, and other relevant teams to ensure smooth execution of logistics activities and timely resolution of operational issues.
• Prepare and analyze logistics performance reports, including freight costs, shipment volumes, transit times, delivery performance, 3PL performance, and logistics cost by country or destination.
• Ensure compliance with company policies, logistics procedures, SOPs, contractual requirements, and applicable import/export and regulatory requirements.
• Drive continuous improvement initiatives to enhance logistics efficiency, service levels, shipment visibility, and cost effectiveness.

Skills

Negotiation

Analytical

Coordination

Problem-solving

Education

Bachelor's Degree in SCM/Logistics

Tools

ERP

Excel

Job description

Private Advertiser is seeking an experienced logistics professional to manage day-to-day coordination with 3PL warehouses and a network of freight forwarders to ensure smooth inbound, storage, outbound, and order fulfillment operations.

The role requires negotiating with providers, evaluating shipping options, and coordinating international and domestic shipments, with a focus on cost efficiency and service levels. ERP and Excel proficiency are essential.