Senior Loan Operations AVP - Process & Risk Leader

SMBC SSC Sdn Bhd; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

SMBC SSC Sdn Bhd in Kuala Lumpur seeks an experienced Banking Operations Supervisor to lead and mentor staff, ensuring efficient end-to-end transaction processing and strict compliance with internal controls and regulatory standards. The role requires excellent communication, strong leadership, and a solid background in Accounting or Banking.

You will work closely with branches to address inquiries, resolve issues, and maintain operational risk controls while driving team motivation and

Qualifications

• Bachelor-level qualification in accounting and/or banking with professional understanding.
• Strong communication, leadership and interpersonal skills.
• Experience in banking operations and regulatory knowledge an advantage.

Responsibilities

• Coach and guide subordinates to improve productivity and consistency in operations.
• Ensure timely and accurate transaction processing and reporting.
• Maintain compliance with internal controls and regulatory requirements.
• Resolve routine issues and assist branches with customer inquiries and investigations.
• Oversee end-to-end operations controls and risk mitigation activities.

Skills

Leadership

Communication

Problem solving

Time management

Microsoft Office

Education

Diploma/Degree in Accounting or Banking

Tools

Microsoft Office

Job description

SMBC SSC Sdn Bhd in Kuala Lumpur seeks an experienced Banking Operations Supervisor to lead and mentor staff, ensuring efficient end-to-end transaction processing and strict compliance with internal controls and regulatory standards. The role requires excellent communication, strong leadership, and a solid background in Accounting or Banking.

You will work closely with branches to address inquiries, resolve issues, and maintain operational risk controls while driving team motivation and