Senior Learning & Development Specialist

PwC; Kuala Lumpur; On-site; MYR 100,000 - 140,000; Full time

Job summary

PwC Malaysia is seeking a Senior Associate in Learning & Development to lead assessment, design and delivery of learning initiatives aligned to firm strategy. You will collaborate with IFS and Digital teams to build future-ready capabilities and support talent priorities across the firm.

The role emphasizes adult learning, blended methods, and measurement of impact, with a focus on managing early-career programmes, workshops, and stakeholder coordination in a dynamic professional-services

Qualifications

• 6–7 years of relevant experience in Learning & Development, talent development, facilitation, onboarding, programme management, HR, digital learning, or a related role.
• Experience supporting leadership development, human skills, professional skills, onboarding, induction, early- career or business capability programmes would be an advantage.
• Good understanding of learning design, adult learning, experiential learning, blended learning and learning evaluation approaches.
• Comfortable working with digital learning tools, collaboration platforms, learning management systems, virtual facilitation tools and basic learning data.
• Confident facilitator with strong communication, stakeholder management, consulting, project coordination and relationship-building skills.

Responsibilities

• Design, coordinate, deliver and facilitate workshops and learning sessions covering leadership, human skills, communication, collaboration, client service, digital fluency, professional effectiveness and career readiness.
• Coordinate programme operations, including scheduling, communications, budgeting, logistics, vendor coordination, attendance tracking, feedback analysis, reporting and continuous improvement follow-up.
• Evaluate learning effectiveness using learner feedback, participation data and stakeholder input, and recommend improvements to strengthen programme quality, relevance and impact.
• Support HRDC-related administration, including grant application support, documentation, claims coordination, attendance records and compliance follow-up.
• Stay current with learning trends, digital learning tools and business capability needs, and contribute ideas that improve the accessibility, engagement and effectiveness of development programmes.

Skills

Facilitation

Stakeholder management

Learning design

Adult learning

Project coordination

Communication

Education

HR/Dev degree

Tools

LMS

Virtual learning tools

Job description

PwC Malaysia is seeking a Senior Associate in Learning & Development to lead assessment, design and delivery of learning initiatives aligned to firm strategy. You will collaborate with IFS and Digital teams to build future-ready capabilities and support talent priorities across the firm.

The role emphasizes adult learning, blended methods, and measurement of impact, with a focus on managing early-career programmes, workshops, and stakeholder coordination in a dynamic professional-services