Senior L3 Production Support & Incident Resolution

UOB

Kuala Lumpur

On-site

MYR 110,000 - 165,000

Full time

14 days+

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Job summary

6255 UOB Innovation Hub 2 Sdn Bhd in Malaysia is seeking a senior software engineer to drive end-to-end development and production support for Group transitions. You will partner with the Group domain team to plan, deliver, and assure quality across wealth management applications, with emphasis on incident resolution and continuous improvement.

The role demands 6+ years in Banking/IT, strong MS SQL, Dot Net, and React JS, plus Agile and DevOps experience.

Qualifications

Bachelor’s Degree in related Information Technology disciplines; Additional professional/technical qualifications will be advantageous.
At least 6 years’ experience in Banking/Investment Banking/Information Technology.
Proficient in MS SQL, Dot Net and React JS; experience with Investment & Wealth product domain is a plus.
Experience in Agile and DevOps practices; senior level with capability to guide junior developers.

Responsibilities

End-to-end software development and support for work transitioned from Group, including analysis, design, development, testing and support.
Ensure quality assurance of team delivery in line with Bank’s software delivery methodology and tools.
Collaborate with Group domain team to plan and manage transitioned deliverables.
Act as focal point for technical resolutions and manage incidents, problems and knowledge management.
Manage 3rd party vendors and integration partners to ensure timely, high-quality code fixes.
Design metrics for reporting on performance and quality indicators; conduct root-cause analysis with production support.