L3 Production Support Engineer – .NET & SQL (AS400)

7802 Accent.Tech.Solut.Sdn Bhd Company; Cyberjaya; On-site; MYR 65,000 - 90,000; Full time

Job summary

Accenture in Kuala Lumpur seeks a Junior Developer to provide L3 application support for Investments & Wealth Management systems within a Core Banking environment. You will handle production support, incident resolution, RCA, and collaborate with business and tech teams.

Strong .NET and MS SQL skills, plus exposure to DevOps, are required. The role emphasizes incident management, deployments, and environment management, with opportunities to grow in Wealth Management processes and CI/CD

Qualifications

• 3–5 years of experience in application development and support.
• Strong hands-on experience in .NET (C#/.NET Framework/.NET Core).
• Proficiency in MS SQL Server, including query writing, stored procedures, and performance tuning.
• Experience in L3 production support, incident management, and problem resolution.
• Knowledge of Investments, Wealth Management, or Investment Advisory business processes.
• Understanding of DevOps practices, CI/CD pipelines, and source control tools (Git, Azure DevOps, Bitbucket, etc.).
• Experience working in Windows/Open Systems environments.
• Strong analytical, troubleshooting, and communication skills.
• Ability to work in a fast-paced production support environment.

Responsibilities

• Provide L3 support for Investments & Wealth Management applications.
• Investigate, troubleshoot, and resolve production incidents and application issues.
• Perform root cause analysis (RCA) and implement permanent fixes for recurring issues.
• Develop, maintain, and enhance application components using .NET technologies.
• Write, optimize, and troubleshoot SQL queries, stored procedures, and database objects in MS SQL Server.
• Support application deployments, releases, and environment management activities.
• Collaborate with business users, support teams, and project stakeholders to resolve issues and deliver enhancements.
• Monitor application performance and ensure system stability and availability.
• Participate in DevOps activities, including CI/CD pipeline support and release automation.
• Maintain technical documentation, support procedures, and knowledge repositories.

Skills

Net development

MS SQL development

DevOps practices

Incident management

CI/CD pipelines

Windows/Linux environments

Problem solving

Communication

REST APIs

Tools

Azure DevOps

Git

Bitbucket

Job description

Accenture in Kuala Lumpur seeks a Junior Developer to provide L3 application support for Investments & Wealth Management systems within a Core Banking environment. You will handle production support, incident resolution, RCA, and collaborate with business and tech teams.

Strong .NET and MS SQL skills, plus exposure to DevOps, are required. The role emphasizes incident management, deployments, and environment management, with opportunities to grow in Wealth Management processes and CI/CD