Senior IT Engineer: Automation & Hybrid Cloud Ops

MICRON MEMORY MALAYSIA SDN. BHD.; Batu Kawan; On-site; MYR 89,000 - 156,000; Full time

Job summary

MICRON MEMORY MALAYSIA SDN. BHD. seeks an L2 IT Operations Engineer focused on Windows and Unix server technologies, with automation and hybrid cloud experience. You will work across multiple data centers to ensure availability, performance and reliability, while pursuing AI-driven enhancements.

Role requires knowledge of Windows Server, Unix/Linux, scripting, and virtualization, with a strong emphasis on incident/problem management, SLAs, and capacity planning. Shift-based work is expected.

Qualifications

• Windows Server administration, Unix/Linux systems
• Automation and scripting experience
• Understanding of virtualization tech and cloud concepts
• Strong communication and problem-solving skills

Responsibilities

• Provide L2 incident, request, change and problem management for Windows/Unix server operations.
• Participate in major incidents and ensure SLA/KPI targets are met.
• Install/upgrade firmware, patching, and changes on hardware/OS.
• Diagnose OS/hardware issues to maintain high availability of systems.
• Monitor performance, analyze cases to prevent recurrences and reduce noise.
• Develop SOPs and reports/dashboards for Windows/Unix operations.
• Perform capacity planning and participate in Disaster Recovery drills.
• Collaborate with Level 3 SMEs on improvements for security, availability and reliability.
• Build/maintain automation for system health checks and maintenance.
• Explore AI-driven approaches to improve efficiency and accuracy.

Job description

MICRON MEMORY MALAYSIA SDN. BHD. seeks an L2 IT Operations Engineer focused on Windows and Unix server technologies, with automation and hybrid cloud experience. You will work across multiple data centers to ensure availability, performance and reliability, while pursuing AI-driven enhancements.

Role requires knowledge of Windows Server, Unix/Linux, scripting, and virtualization, with a strong emphasis on incident/problem management, SLAs, and capacity planning. Shift-based work is expected.