Data Services IT Engineer: DB Ops & 24/7 Reliability

MICRON MEMORY MALAYSIA SDN. BHD.; Batu Kawan; On-site; MYR 78,000 - 134,000; Full time

Job summary

Micron Memory Malaysia Sdn. Bhd. is seeking an L2 Database Operations Support specialist to handle incidents, requests, changes and problems related to database operations in a 24/7 environment.

You will install and upgrade database systems, diagnose and resolve issues, manage access and backups, monitor performance, and develop procedures and dashboards. Fresh graduates welcome; shift rotation may apply. Collaborative role with AI-driven automation to enhance reliability and IT operations.

Qualifications

• Bachelor’s or master’s degree in CS/EE/IS or related field.
• Hands-on with MS SQL Server and Oracle DB.
• Experience with Linux/Windows OS.
• Programming/scripting: Java, PowerShell, Python.
• Strong communication skills.
• Fresh graduates welcome.
• Willing to work day/night shifts.

Responsibilities

• Provide L2 support for incidents, requests, changes, and problems related to database operations.
• Provide 24/7 operational support and participate in major incidents.
• Ensure SLA targets for incidents and service requests.
• Monitor breach cases, MTTR, and first-line resolution.
• Install, upgrade, patch, and apply changes to database systems.
• Diagnose and resolve database errors for high availability.
• Manage database access, backups, and security compliance.
• Monitor performance and analyze cases to prevent recurrence.
• Review and improve database monitoring and procedures.
• Develop processes and operation procedures.
• Build and manage database reports, visualizations, and dashboards.
• Leverage AI and agentic solutions to automate workflows and improve IT operations.

Skills

SQL Server

Oracle

Linux

Windows

Java

PowerShell

Python

Communication

Education

CS/EE/IS degree or related

Job description

Micron Memory Malaysia Sdn. Bhd. is seeking an L2 Database Operations Support specialist to handle incidents, requests, changes and problems related to database operations in a 24/7 environment.

You will install and upgrade database systems, diagnose and resolve issues, manage access and backups, monitor performance, and develop procedures and dashboards. Fresh graduates welcome; shift rotation may apply. Collaborative role with AI-driven automation to enhance reliability and IT operations.