Senior Deposits & Remittances Operations Specialist

United Overseas Bank Limited; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Job summary

United Overseas Bank Limited seeks a detail-oriented professional to support and process customer instructions in Fixed Deposits, Maxiyield and Structured Deposits within our Retail Investment Operations Centre. You will ensure accuracy, meet SLA targets, and perform end-of-day reconciliations while adhering to SOPs and bank policies.

Applicants should hold a degree in any field and bring strong data-entry speed, communication skills, and the ability to work under pressure.

Qualifications

• Degree holder of any field.
• Knowledge of Fixed Deposits, Structured Products and Remittances is an advantage.
• Good verbal and written communication skills.
• Data input with speed and accuracy.
• Team player and can work under pressure.
• Meticulous and systematic.
• Positive attitude and willingness to learn.
• Disciplined and able to work independently.

Responsibilities

• Data input and transactional processing of instructions for customers’ Fixed Deposits, Maxiyield, Structured Deposits, Cashiers' Orders and Demand Drafts
• Ensure all instructions are completed accurately and within SLA
• Perform end day reconciliation for completeness
• Adhere to SOPs and ensure compliance with applicable Regulations and Bank Policies
• Handle queries within agreed time frames and proper follow ups on issues
• Carry out any adhoc assignments/ projects as given by Team Lead and/or Department Head
• Administrative duties

Skills

Data input

Communication skills

Team player

Detail oriented

Education

Degree holder

Job description

United Overseas Bank Limited seeks a detail-oriented professional to support and process customer instructions in Fixed Deposits, Maxiyield and Structured Deposits within our Retail Investment Operations Centre. You will ensure accuracy, meet SLA targets, and perform end-of-day reconciliations while adhering to SOPs and bank policies.

Applicants should hold a degree in any field and bring strong data-entry speed, communication skills, and the ability to work under pressure.