Senior Insurance Client Services Manager

Howden Insurance Brokers Limited; Kuala Lumpur; On-site; MYR 89,000 - 134,000; Full time

Job summary

Howden Insurance Brokers Limited is seeking a seasoned professional to manage client servicing of General Insurance accounts on property and casualty, including renewals and pricing negotiations for corporate clients. You will build strong client relationships, review risk analyses, and collaborate with regional teams to service complex accounts.

The ideal candidate holds a diploma or bachelor’s degree in actuarial science, economics, or related disciplines with 5–7 years in a similar field, and

Qualifications

• Diploma or bachelor’s degree in actuarial science, economics, business management or related disciplines.
• 5-7 years of working experience in a similar field.
• Possess relevant knowledge of the principles of General Insurance.
• Ability to work effectively within a team and independently on client management.
• Candidates with the ability to communicate in Mandarin are preferred.

Responsibilities

• Perform all aspects of client service delivery to prepare client materials, renewal strategies, and insurance proposals, and verify the accuracy of insurance documentation.
• Maintain business relationships with clients, understanding their risk cover.
• Review risk analyses from junior team members and present solutions for client needs.
• Review client policies, prepare marketing presentations, analyses and identify the scope of cover required.
• Advise clients on moderately complex risks and negotiate transactions.
• Develop additional business from existing portfolio and other sources to recognize revenue growth.
• Collaborate with the regional specialized team to service complex accounts.

Skills

Client management

Policy review

Negotiation

Team collaboration

Mandarin communication

Education

Actuarial science / Economics / Business

Job description

Howden Insurance Brokers Limited is seeking a seasoned professional to manage client servicing of General Insurance accounts on property and casualty, including renewals and pricing negotiations for corporate clients. You will build strong client relationships, review risk analyses, and collaborate with regional teams to service complex accounts.

The ideal candidate holds a diploma or bachelor’s degree in actuarial science, economics, or related disciplines with 5–7 years in a similar field, and