Senior Insurance BA: Requirements, UAT & Change Lead

EY; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

EY Malaysia is seeking a delivery and test management professional to support a system implementation program, collaborating with business and IT to manage requirements, design activities and change requests.

The role requires strong analytical skills, attention to detail, and hands-on experience in UAT, requirements traceability, and insurance domain knowledge in life insurance or takaful.

Qualifications

• Minimum 5-10 years of experience in Life Insurance and/or Takaful transformation projects.
• Strong functional knowledge in New Business, Underwriting, Claims, Medical, and Policy Administration.
• Proven experience leading requirements gathering workshops, business process analysis, gap assessments, and solution design discussions between Business and IT.
• Hands-on experience managing UAT planning, test execution, defect triage, change requests, and requirements traceability.
• Strong stakeholder management skills with the ability to engage senior business leaders, project teams, and technology teams.
• Experience delivering or leading insurance core system implementation/transformation programs.
• Consulting background with Insurance client/project delivery role will be preferred.

Responsibilities

• Support the end-to-end functional requirements lifecycle and test management, working closely with Business and IT.
• Facilitate business requirement gathering workshops and design alignment/prioritization between business and IT.
• Identify requirement and design gap, facilitate discussion to close gaps.
• Support test planning and preparation of test scenarios, scripts, and data, enabling plan alignment.
• Manage day-to-day UAT execution, including clearing test dependencies and defect triage.
• Support Change Control Committee discussions and drive structured assessment of proposed changes.
• Monitor delivery progress and prepare progress updates.

Skills

Analytical skills

Attention to detail

Requirements management

Test management

Stakeholder management

Communication

Problem-solving

Education

PMP / PRINCE2 Practitioner certifications

Agile / Scrum certifications

Data analysis certifications (Power BI, Tableau, SQL, DAMA)

Tools

Power BI

Tableau

SQL

DAMA

Job description

EY Malaysia is seeking a delivery and test management professional to support a system implementation program, collaborating with business and IT to manage requirements, design activities and change requests.

The role requires strong analytical skills, attention to detail, and hands-on experience in UAT, requirements traceability, and insurance domain knowledge in life insurance or takaful.