Senior Information Technology Business System Executive (1 Year Contract)

Sony Electronics; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Sony Electronics in Malaysia seeks an IT Business Systems Senior Executive to support and maintain business applications, databases, and reporting tools. The role emphasizes automation, data analytics, and effective collaboration with regional IT teams to ensure stable operations.

The ideal candidate will have 3–5 years in IT solutions, strong SQL and Power BI skills, and experience with SAP ECC/S/4HANA or MS Dynamics 365.

Qualifications

• Bachelor's degree in IT-related field or equivalent.
• 3–5 years of experience supporting business applications or IT solutions.
• Strong SQL, databases, and reporting tool skills.
• Experience with SAP ECC/S/4HANA and MS Dynamics 365 ERP.
• Power BI, Power Automate, and Power Apps experience is a plus.

Responsibilities

• Support and maintain business applications, ERP/SAP-related systems, and databases.
• Develop SQL queries, dashboards, and data analyses for operations.
• Integrations between apps, ERP, cloud platforms; troubleshoot failures.
• Drive process automation and digitalization using Power Platform and AI tools.
• Coordinate with vendors and IT teams; ensure security and governance.

Skills

SQL queries

Data analytics

Analytical thinking

Troubleshooting

Stakeholder management

Education

Bachelor's Degree in IT/CS

Tools

Power BI

Power Automate

Power Apps

SAP ECC/S/4HANA

Microsoft Dynamics 365 ERP

SQL databases

APIs & middleware

SFTP / file transfer

Job description

Senior Executive, IT Business Systems (1 Year Contract)

We are looking for a proactive and analytical IT Business Systems Senior Executive to support and maintain business applications, system integrations, databases, reporting solutions, and enterprise platforms. The role will work closely with business users, vendors, and regional IT teams to ensure stable system operations while driving automation, digitalization, and continuous process improvement initiatives.

This position is ideal for candidates who are passionate about business technology, data analytics, process automation, and emerging technologies, and who enjoy translating business requirements into practical IT solutions.

Job Responsibilities

Business Applications Support

• Support and maintain business applications, ERP/SAP-related systems, databases, and operational platforms.
• Provide day-to-day support for business users and troubleshoot application, interface, and system-related issues.
• Monitor system performance and ensure business continuity of critical applications.

Systems Integration & Technical Support

• Support integrations between business applications, ERP systems, third-party solutions, and cloud platforms.
• Troubleshoot connectivity, file transfer (SFTP), interface, and data integration issues.
• Coordinate with vendors and regional IT teams to resolve technical issues and implement enhancements.

Data Analytics & Reporting

• Develop SQL queries, reports, and data analysis to support business operations.
• Create and maintain dashboards and reports using Microsoft Power BI and other reporting tools.

Process Automation & Digitalization

• Drive Kaizen initiatives by identifying opportunities to improve manual processes through automation and digital solutions.
• Support the adoption of Microsoft Power Platform solutions, including Power Automate and Power Apps.
• Explore practical applications of approved AI tools and technologies to enhance business productivity, subject to company security, privacy, and governance requirements.
• Apply a business-minded and analytical approach to evaluate business processes and identify technology-driven improvement opportunities.
• Leverage data analytics, automation, and emerging technologies to improve operational efficiency, reporting capabilities, and decision-making processes.

Project & Change Management

• Support system implementation, enhancement, migration, and integration projects.
• Coordinate and participate in SIT, UAT, and production deployment activities.
• Assist in managing project documentation, testing records, and support procedures.
• Support application-related vendor management, software maintenance, and license administration.
• Maintain system documentation, knowledge articles, operational procedures, and technical records.
• Ensure compliance with IT security, data protection, audit, and governance requirements.

Business Partnership

• Collaborate closely with Sales, Finance, Logistics, Warehouse, and other business functions to support operational requirements.
• Understand business processes and recommend technology solutions that improve efficiency and productivity.
• Act as a liaison between business users, IT teams, and vendors.

Job Requirements

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related field.
• 3-5 years of experience supporting business applications, enterprise systems, or IT solutions.
• Working knowledge of SQL, databases, and reporting tools.
• Experience with SAP like ECC, S/4 HANA or Microsoft Dynamics 365 ERP system.
• Experience with Microsoft Power BI, Power Automate, and Power Apps will be an advantage.
• Familiarity with system integrations, APIs, middleware solutions, and file transfer technologies.
• Strong analytical, troubleshooting, and problem-solving skills.
• Good communication and stakeholder management abilities.
• Able to work independently and manage multiple priorities effectively.