SAP application support

北京汉克时代科技有限公司; Kuala Lumpur; On-site; MYR 42,000 - 60,000; Full time

Benefits offered by this job

Mentorship from senior engineers

Structured training program

Exposure to enterprise-scale systems

Job summary

北京汉克时代科技有限公司 in Kuala Lumpur seeks a detail-oriented, analytical fresh graduate to join our enterprise application support team. You will help support the SAP systems, investigate issues, and ensure critical business processes run smoothly.

Ideal candidates hold a Bachelor's in CS/IT/SE/Data Analytics, are familiar with Java or Python, and proficient in SQL. You will receive structured training, mentorship from senior engineers, and exposure to enterprise-scale systems and global processes.

Qualifications

• Fresh graduate with a Bachelor's degree in Computer Science, IT, Software Engineering, Data Analytics, or related discipline.
• Familiar with at least one programming language (Java or Python).
• Proficient in SQL.
• Strong analytical and logical thinking — you enjoy breaking problems down to find the root cause.
• Good communication skills and confidence working across teams.

Responsibilities

• Support the daily operation and maintenance of SAP systems.
• Investigate and troubleshoot application errors and data discrepancies.
• Manage incident tickets and resolve issues within agreed timelines.
• Trace data and transactions across related SAP modules to identify root causes.
• Identify repetitive manual tasks and build simple scripts or automation tools to improve team efficiency.
• Communicate clearly with cross-functional teams and provide timely incident updates.

Skills

Java

Python

SQL

Analytical thinking

Communication skills

Education

Bachelor's degree in Computer Science, IT, Software Engineering, Data Analytics, or related

Job description

About the Role
We are looking for a detail-oriented and analytical individual to join our enterprise application support team. In this role, you will support the daily operations of our SAP systems, investigate system issues, and help keep critical business processes running smoothly. This is an operations-focused position — not a development role — and full training will be provided.

What You'll Do

• Support the daily operation and maintenance of SAP systems
• Investigate and troubleshoot application errors and data discrepancies
• Manage incident tickets and resolve issues within agreed timelines
• Trace data and transactions across related SAP modules to identify root causes
• Identify repetitive manual tasks and build simple scripts or automation tools to improve team efficiency
• Communicate clearly with cross-functional teams and provide timely incident updates

Who We're Looking For

• Fresh graduate with a Bachelor's Degree in Computer Science, IT, Software Engineering, Data Analytics, or a related discipline
• Familiar with at least one programming language (Java or Python)
• Proficient in SQL
• Strong analytical and logical thinking — you enjoy breaking problems down to find the root cause
• Good communication skills and confidence working across teams

What We Offer

• Structured training program focused on a dedicated SAP module
• Mentorship from senior engineers
• Exposure to enterprise-scale systems and global business processes
• A clear growth path into enterprise IT consulting and systems engineering