Senior IFM Account Director - Strategic Site Leadership

Jones Lang LaSalle Incorporated; Malaysia; On-site; MYR 1,200,000 - 1,800,000; Full time

Job summary

Jones Lang LaSalle Incorporated (JLL) seeks an Account Director for Integrated Facilities Management in Malaysia. The role leads the site’s IFM services, aligning Workplace Services, EHS, Projects, Procurement and Finance to deliver safe, reliable and contract-compliant operations.

You will drive client satisfaction, operational excellence, and growth initiatives for a multi-site campus expansion. The position requires senior leadership, strong stakeholder management, and a proven ability to

Qualifications

• Bachelor's degree in Engineering, Facilities Management, Business Management, or related discipline.
• Advanced degree is an advantage.
• Proven leadership in large, matrixed facilities operations.

Responsibilities

• Lead Client Leadership & Strategic Partnership for site operations.
• Drive Site Leadership & Operational Excellence across IFM services.
• Manage Matrix Leadership & Cross-Functional Collaboration.
• Oversee Safety, Compliance & Risk Management.
• Own Commercial & Financial Leadership for the site.
• Drive Innovation & Continuous Improvement initiatives.
• Build, inspire and develop a high-performing team.

Skills

Leadership

Client relationships

Strategic partnership

Cross-functional collaboration

Data-driven decisions

Education

Bachelor's Degree

Advanced degree

Job description

Jones Lang LaSalle Incorporated (JLL) seeks an Account Director for Integrated Facilities Management in Malaysia. The role leads the site’s IFM services, aligning Workplace Services, EHS, Projects, Procurement and Finance to deliver safe, reliable and contract-compliant operations.

You will drive client satisfaction, operational excellence, and growth initiatives for a multi-site campus expansion. The position requires senior leadership, strong stakeholder management, and a proven ability to