Senior Human Resource (HR) Executive

WS DENTAL GROUP SDN BHD; Penang; On-site; MYR 120,000 - 180,000; Full time

Job summary

WS Dental Group Sdn Bhd seeks a senior HR leader to standardise policies, payroll processes, and employee data across its group of companies. The role drives governance, compliance, and cost control while supporting growth, engagement, retention, and sound industrial relations.

You will oversee core HR operations across the employee lifecycle, implement performance management, and ensure consistent onboarding, offboarding, and HR reporting across entities.

Qualifications

• Significant experience managing HR operations across multiple entities.
• Strong knowledge of HR policies, compensation and benefits, and performance management.
• Experience with multi-company payroll, cost allocation, HRIS, and HR reporting.
• Ability to manage disciplinary matters, grievances, and industrial relations professionally.
• Strong analytical skills to monitor headcount and HR compliance risks.
• Excellent stakeholder management, communication, organisation and problem-solving.

Responsibilities

• Standardise HR policies, salary structures, leave, benefits, and documentation across entities.
• Oversee multi-company payroll, cost allocation, reimbursements, and charging of costs to cost centres.
• Maintain employee master data, payroll systems, attendance, and HR dashboards.
• Implement performance management processes including appraisals, probation, promotions, increments.
• Review compensation and benefits competitiveness, including salary bands and incentives.
• Monitor headcount, vacancies, manpower costs, overtime, and staffing ratios.
• Develop employee engagement and retention initiatives, including surveys and retention plans.
• Manage misconduct investigations, warnings, grievances, and disciplinary documentation.
• Govern recruitment processes, agency management, and turnaround times.
• Ensure onboarding, offboarding, and HR process compliance.
• Conduct periodic HR audits across contracts, payroll, attendance, and statutory submissions.
• Manage HR-related vendors such as payroll providers and recruitment agencies.
• Protect employee information with appropriate controls.

Skills

HR operations

Payroll management

Employee relations

Compliance

Education

HR/IR related degree

Tools

HRIS

Job description

Lead group-wide HR governance and standardisation across multiple companies, ensuring consistent policies, reliable employee data, effective workforce cost control, and compliant people practices. The role oversees core HR operations across the employee lifecycle while supporting business growth, employee engagement, retention, and sound industrial relations.

Key responsibilities

Standardise HR policies, salary structures, leave, benefits, disciplinary procedures, and employment documentation across all entities while accommodating entity-specific requirements.

Oversee multi-company payroll, intercompany payroll allocation, shared manpower costing, reimbursements, and accurate charging of employee costs to the relevant companies and cost centres.

Maintain accurate employee master data, payroll systems, attendance and leave records, HR dashboards, and personnel files across all entities.

Implement performance management processes covering KPI setting, performance appraisals, probation reviews, confirmation, promotion, increments, bonuses, and performance improvement plans.

Review compensation and benefits competitiveness, including salary bands, allowances, incentives, bonuses, insurance, medical benefits, and other employee benefits.

Monitor approved headcount, vacancies, manpower costs, overtime, temporary staff, outsourced workers, and departmental staffing ratios.

Develop employee engagement and retention initiatives, including exit interviews, retention analysis, employee surveys, recognition programmes, and turnover action plans.

Manage misconduct investigations, domestic inquiries where applicable, warning letters, grievances, counselling, and disciplinary documentation.

Manage employee disputes, termination matters, retrenchment and restructuring exercises, and liaison with relevant authorities or external advisors when required.

Govern recruitment agencies, recruitment costs, manpower requisitions, approval workflows, interview standards, reference checks, and recruitment turnaround times.

Ensure consistent onboarding, orientation, confirmation, resignation, clearance, handover, final payroll, and offboarding procedures.

Conduct periodic HR audits covering employment contracts, payroll, attendance, leave, statutory submissions, employee records, and HR practices.

Manage HR-related vendors, including payroll providers, insurance brokers, recruitment agencies, training providers, uniform suppliers, hostel providers, and outsourced manpower companies.

Protect employee information, payroll data, disciplinary records, and other confidential HR documents through appropriate controls and processes.

What we're looking for

Significant experience managing HR operations, governance, payroll, employee relations, and compliance across multiple entities or business units.

Strong knowledge of HR policies, compensation and benefits, performance management, workforce planning, recruitment governance, and employee lifecycle processes.

Experience with multi-company payroll, cost allocation, HRIS, employee data management, and HR reporting.

Demonstrated ability to manage disciplinary matters, grievances, industrial relations, termination processes, and restructuring exercises professionally.

Strong analytical skills with the ability to monitor headcount, workforce costs, compensation data, and HR compliance risks.

Excellent stakeholder management, communication, organisation, and problem-solving skills.

High standards of confidentiality, integrity, accuracy, and data protection.

A relevant qualification in Human Resources, Business Administration, Industrial Relations, or a related discipline is preferred.