Senior HR Operations & Solutions Specialist

EDWARDS LIFESCIENCES (MALAYSIA) SDN. BHD.; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Edwards Lifesciences Malaysia is seeking an HR Solutions professional to deliver transactional and operational HR services with precision. You will manage employee data, conduct audits for accuracy, and support managers and HR partners across the country.

The role requires collaboration with technology teams to implement changes and ensure reliable service delivery. You will engage with stakeholders at multiple levels to triage complex queries and drive continuous process improvements, ensuring

Qualifications

• Bachelor's degree in a related field.
• Experience in HR shared services is advantageous.
• Strong communication and customer service orientation.

Responsibilities

• Deliver transactional and operational HR solution activities per SOPs and policies.
• Provide high standards of service to employees, managers, and HR Business Partners.
• Collaborate with Technology to test changes and ensure successful deliveries.

Skills

Data analysis

Customer service

Communication

Leadership

Process improvement

Education

Bachelor's degree in related field

Tools

ServiceNow

Workday

Job description

Edwards Lifesciences Malaysia is seeking an HR Solutions professional to deliver transactional and operational HR services with precision. You will manage employee data, conduct audits for accuracy, and support managers and HR partners across the country.

The role requires collaboration with technology teams to implement changes and ensure reliable service delivery. You will engage with stakeholders at multiple levels to triage complex queries and drive continuous process improvements, ensuring