Senior HR Solutions & Operations Specialist

Edwards Lifesciences Gruppe; Kuala Lumpur; Hybrid; MYR 120,000 - 180,000; Full time

Job summary

Edwards Lifesciences is seeking a seasoned HR professional to support shared services operations in a regional capacity. You will manage transactional HR activities, maintain data integrity, and engage with employees and leaders to deliver superior service.

The role requires 7+ years in HR, experience with HR systems like Workday or ServiceNow, and the ability to drive process improvements across multiple pillars. A strong customer-focused mindset is essential.

Qualifications

• Bachelor's degree in related field and 7+ years HR experience.
• Experience in HR shared services setup is an advantage.
• Experience with HR systems such as Workday or ServiceNow is preferred.

Responsibilities

• Deliver transactional and operational HR activities per SOP and policies.
• Maintain accurate employee data and perform audits for accuracy.
• Provide high levels of customer service to employees, managers, and HR partners.
• Triage complex queries and provide specialist HR solutions as needed.
• Collaborate with technology to ensure successful HR deliverables.

Skills

HR Operations

Customer Service

People Management

Education

Bachelor's Degree

Tools

Workday

ServiceNow

Microsoft Office

Job description

Edwards Lifesciences is seeking a seasoned HR professional to support shared services operations in a regional capacity. You will manage transactional HR activities, maintain data integrity, and engage with employees and leaders to deliver superior service.

The role requires 7+ years in HR, experience with HR systems like Workday or ServiceNow, and the ability to drive process improvements across multiple pillars. A strong customer-focused mindset is essential.