Senior HR Operations Lead - AI-Driven Process Excellence

Healy World; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Job summary

Mindvalley is seeking a Senior HR Operations Executive to drive efficiency across global HR processes. You will partner with senior stakeholders to optimize workflows, ensure compliance, and champion AI and automation to elevate the employee experience.

Your expertise will shape how we scale and continuously improve people operations. In this role, you will oversee the full employee lifecycle, manage HRIS data, and lead AI-driven process improvements, while maintaining high standards of data

Qualifications

• 5 years’ experience in HR operations with process design and optimization.
• Advanced HRIS, data management, and reporting skills.
• Experience automating HR workflows or AI-driven solutions.
• Strong analytical skills and stakeholder management with senior leaders.

Responsibilities

• Oversee the full employee lifecycle: onboarding, offboarding, promotions, transfers, and contract renewals.
• Ensure compliance with local and international labor laws and company policies.
• Manage and optimize HRIS data, reporting, and documentation.
• Identify and implement process improvements, leveraging AI and automation tools.
• Act as a key point of contact for senior stakeholders across HR, IT, Finance, and Legal.
• Manage relationships with external HR service providers (payroll, benefits, visas).
• Conduct regular audits and assessments to ensure operational excellence.
• Lead or support HR technology projects and change initiatives.
• Provide timely, people-centric support to team members at all levels.

Skills

HR operations

Process design

Automation

AI-driven solutions

Data analysis

Stakeholder management

Communication

Attention to detail

HR technology trends

Problem solving

Tools

Claude AI

HRIS

Job description

Mindvalley is seeking a Senior HR Operations Executive to drive efficiency across global HR processes. You will partner with senior stakeholders to optimize workflows, ensure compliance, and champion AI and automation to elevate the employee experience.

Your expertise will shape how we scale and continuously improve people operations. In this role, you will oversee the full employee lifecycle, manage HRIS data, and lead AI-driven process improvements, while maintaining high standards of data