Senior HR Operations Specialist

MindValley Labs Sdn Bhd; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Flexible hours

MacBook or PC to take home

Global team

Professional development

Annual company retreats

Job summary

Mindvalley Labs Sdn Bhd is seeking a Senior HR Operations Executive to drive innovative, efficient people processes across our global organisation. You’ll partner with senior stakeholders to optimize workflows, ensure compliance, and champion AI-driven automation to elevate the employee experience.

You’ll oversee the full employee lifecycle, manage HRIS data, audits, and HR technology projects, and provide timely, people-centric support.

Qualifications

• 5+ years in HR operations with design and optimization experience.
• Advanced skills in HRIS, data management and HR reporting.
• Experience automating HR workflows or AI-powered solutions.
• Strong analytical skills and attention to detail.
• Excellent communication and stakeholder management with senior leaders.
• Up-to-date knowledge of HR technology trends.
• Familiarity with AI tools such as Claude.
• Proactive, solutions-oriented mindset.

Responsibilities

• Oversee full employee lifecycle: onboarding, offboarding, promotions, transfers, and renewals.
• Ensure compliance with local and international labor laws and policies.
• Manage and optimize HRIS data, reporting, and documentation.
• Identify and implement process improvements using AI and automation.
• Act as a point of contact for senior stakeholders across HR, IT, Finance, and Legal.
• Manage relationships with external HR service providers (payroll, benefits, visas).
• Conduct regular audits to ensure operational excellence.
• Lead or support HR tech projects and change initiatives.
• Provide timely, people-centric support to team members at all levels.

Skills

HR operations

Process design

Automation

AI in HR

Stakeholder management

HRIS

Data reporting

Analytical skills

Communication

Change management

AI tools Claude

Tools

HRIS software

AI tooling

Automation platforms

Job description

As a Senior HR Operations Executive, you’ll drive innovation and efficiency across Mindvalley’s global HR processes. You’ll partner with senior stakeholders to optimize workflows, ensure compliance, and champion the use of AI and automation to elevate the employee experience. Your expertise will shape how we scale, streamline, and continuously improve our people operations.

Responsibilities:

Oversee the full employee lifecycle: onboarding, offboarding, promotions, transfers, and contract renewals

Ensure compliance with local and international labor laws and company policies

Manage and optimize HRIS data, reporting, and documentation

Identify and implement process improvements, leveraging AI and automation tools

Act as a key point of contact for senior stakeholders across HR, IT, Finance, and Legal

Manage relationships with external HR service providers (payroll, benefits, visas)

Conduct regular audits and assessments to ensure operational excellence

Lead or support HR technology projects and change initiatives

Provide timely, people‑centric support to team members at all levels

What success looks like :

Within 90 days, you’ve mapped and improved at least one core HR workflow using automation or AI

You’ve built strong relationships with key stakeholders and are recognized as a trusted partner

HR data is accurate, up‑to‑date, and actionable for decision‑making

Compliance gaps are identified and addressed, with clear documentation in place

Team members experience faster, smoother HR processes

Must-haves:

5 years’ experience in HR operations, with a track record of process design and optimization

Advanced skills in HRIS, data management, and HR reporting

Demonstrated experience automating HR workflows or implementing AI‑driven solutions

Strong analytical skills and attention to detail

Excellent communication and stakeholder management abilities, including with senior leaders

Up‑to‑date knowledge of HR technology trends

Proactive, solutions‑oriented mindset

Familiarity with AI tools such as Claude, or experience building AI‑powered HR workflows

Nice‑to‑haves:

Experience in a global or multi‑jurisdictional HR environment

Familiarity with AI tools such as Claude, or experience building AI‑powered HR workflows

Project management experience in HR tech implementations

Experience managing vendor relationships and contracts

Mindvalley is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, gender identity or expression, national origin, age, disability, marital status, sexual orientation, or any other legally protected status. We are committed to creating a diverse and inclusive workplace and encourage applications from all qualified individuals.

Mindvalley (http://www.mindvalley.com/about) is one of the world's largest online publishers in the personal growth industry. We're a close‑knit team of 100+ (mostly) young, positive and passionate people from 32 countries with one big hairy goal: to touch 500 million lives by 2050.

We're the masterminds behind some of the most successful online products in the personal growth industry, including The Silva Method, Quantum Jumping and Chakra Healing. Among other things, Mindvalley is a creator of Omavana (http://www.omvana.com/) - one of the Top 20 Health and Fitness Apps in the USA Apple Store.

Our secret? A tantalizing cocktail of conscious marketing, bleeding‑edge technology, game‑changing ideas and a laser‑sharp focus on learning and dreaming big.

Why do insanely smart people from around the world give up traditional job ideas and instead come and work for MindValley?

• An office that was voted one of the top ten Coolest Offices in the World in an Inc Magazine audience poll
• Our company is a 6 times winner of the World's Most Democratic Workplace Award
• Work on a team that's launching some of the most innovative and highest grossing apps on the iTunes store
• We have our own 150 seater Auditorium that hosts the best tech meetups in our city. Tons of growth and connection opps
• Annual trip to paradise island, a team of 100+ folks from 32 countries, killer growth opportunities, flexitime and more
• Plus, we'll give you a Macbook or PC laptop which you can take home and use on the weekends and after working hours

Plus you'll enjoy flexible working hours, which fit into your life as you want them to - a competitive salary, and you'll get to work in a small international team, and plenty of equipment and applications to ensure that you can play, create, learn, and grow more every day.

Perks and benefits Medical Education support team retreats; events like WebCamp, guest talks; i