senior HR

MAE GLOBAL SDN. BHD.; Puchong; On-site; MYR 50,000 - 67,000; Full time

Benefits offered by this job

Annual leave

Sick leave

Mentorship exposure

Job summary

MAE Global Sdn Bhd is seeking a Senior HR Executive to spearhead the company’s HR transformation from the ground up. You will design and implement recruitment, onboarding, performance management, employee handbook, and compliance procedures, building the entire HR framework independently.

You will report directly to the General Manager as there is no HR department above you—you are the department. This role demands a hands-on, self-driven professional comfortable in a fast-growing SME

Qualifications

• Diploma or Degree in HR Management, Business Admin or related field.
• 8 years of hands-on HR experience in SMEs preferred.
• Proven track record of building HR systems from scratch.
• Strong knowledge of Malaysian Employment Act 1955 and Industrial Relations Act 1967.
• Fluent in English and Chinese (spoken and written).
• Proficient in using AI tools for daily work, not just familiar.

Responsibilities

• Design and implement recruitment processes from job analysis to offer letters.
• Create onboarding workflows and role-specific training plans.
• Develop KPI frameworks and performance evaluations.
• Draft Employee Handbook and establish attendance, leave, and disciplinary policies.
• Handle HR administration, statutory contributions and benefits.
• Leverage AI tools to streamline HR operations and build documentation/reporting workflows.

Skills

Independent work

Self-driven

Direct communicator

Bilingual English-Chinese

Education

Diploma/Degree in HR Management

Tools

Kakitangan

BrioHR

Employment Hero

Job description

MAE Global Sdn Bhd is a direct sales and agent-based company headquartered in Puchong, Selangor. With a lean team of under 20 internal staff and an agent network of 100-200+ people, we are transitioning from founder-led operations to structured, system-driven management. This role is central to that transformation.

The Role

We are hiring our first dedicated HR professional — a Senior HR Executive who can assess what the company needs, recommend the right approach, and execute it independently. This is not an admin role. You will build our entire HR framework from the ground up: recruitment processes, onboarding systems, performance management, employee handbook, and compliance procedures.

You report directly to the General Manager. There is no HR department above you — you are the department.

Key Responsibilities

Recruitment & Talent Acquisition

• Build standardised recruitment processes from job analysis through to offer
• Design interview evaluation frameworks and competency models
• Manage recruitment channels (JobStreet, social media, referrals)
• Standardise offer letters and employment contracts

Training & Development

• Design onboarding workflows (Day 1 through to Month 1)
• Build role-specific training plans and development pathways
• Coordinate internal and external training programs
• Track training effectiveness and maintain records

Performance Management

• Recommend and implement KPI frameworks and evaluation criteria
• Design probation reviews, quarterly and annual performance review processes
• Build Performance Improvement Plan (PIP) procedures
• Link performance outcomes to compensation and progression

Policy, Compliance & Employee Relations

• Draft Employee Handbook from scratch
• Establish company policies: attendance, leave, disciplinary procedures, grievance mechanisms
• Ensure full compliance with Malaysian Employment Act 1955 and Industrial Relations Act 1967
• Handle disciplinary matters (Show Cause Letters, Domestic Inquiry) and exit processes

HR Administration

• Manage employee records, contracts, and compensation data
• Coordinate statutory contributions: EPF, SOCSO, EIS, PCB
• Administer employee benefits

AI & Systems Integration

• Use AI tools (ChatGPT, Claude, Copilot or similar) to streamline HR operations
• Identify opportunities to automate repetitive HR tasks
• Build efficient documentation and reporting workflows using modern tools

Requirements

Must-Have:

• Diploma or Degree in Human Resource Management, Business Administration, or related field
• -8 years of hands-on HR experienceExperience working independently in an SME environment (under 50 headcount) is strongly preferred
• Proven track record of building HR systems from scratch — must have completed at least 2 of the following: Employee Handbook, Recruitment SOP, KPI Framework, Training System
• Strong knowledge of Malaysian Employment Act 1955 and Industrial Relations Act 1967
• Fluent in Chinese and English (spoken and written)
• Proficient in using AI tools for daily work — not just familiar, but actively using them

Nice-to-Have:

• Experience in direct sales, retail, or FMCG industry
• Familiarity with HRDF training fund applications
• Experience with HR systems such as Kakitangan, BrioHR, or Employment Hero
• Experience handling Domestic Inquiry and industrial disputes

What We're Looking For:

• Someone who can walk in, assess what's missing, and tell us what to build first
• Self-driven — pushes work forward without waiting for instructions
• Principled — holds the line between relationships and policy
• Direct communicator — gives honest professional opinions to management
• Comfortable working in a fast-paced, building-from-zero environment

• Monthly salary: RM 4,500 – 6,000 (negotiable based on experience)
• Statutory contributions: EPF, SOCSO, EIS
• Annual leave and sick leave per Employment Act standards
• Direct mentorship and exposure to business operations