Senior Golang Backend Engineer — CRM & AI-Driven Systems

Bybit; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Study Growth Fund

Internal Events

Global Collaboration

Career Advancement

Internal Mobility

Job summary

Bybit is seeking a seasoned backend engineer in Kuala Lumpur to own CRM system development, refactor and upgrade workflows, and deliver scalable technical solutions. You will work on ticketing, rule engines, and AI-assisted modules within a fast-moving, global crypto platform.

The role requires 5+ years in backend development with expertise in Golang or Java, and hands-on CRM experience. Strong English/Chinese communication is a plus in our multilingual environment, with opportunities for growth

Qualifications

• Bachelor's degree or above in Computer Science or a related field.
• 5+ years of backend development experience with strong proficiency in Golang or Java (3+ years in primary language).
• Hands-on experience building CRM systems — particularly ticketing, rule engines, workflow orchestration, IM, or agent workspace systems.
• Experience with AI-assisted development (AI Coding) or AI-powered system development.
• Solid foundation in data structures, computer systems, networking, algorithms, and design patterns.
• Proficiency with MySQL, Redis, Kafka and related middleware.

Responsibilities

• Partner closely with business stakeholders to understand functional requirements and translate them into scalable technical solutions.
• Own the development, refactoring, upgrade, and maintenance of CRM systems — including ticketing, agent workspace, rule engine, workflow orchestration, IM, and AI-assisted modules.
• Tackle complex technical challenges, lead cross-team project delivery, drive system stability initiatives, and deliver reusable capabilities and component frameworks through architecture optimization.

Skills

Golang

Java

CRM systems

AI-assisted development

Cross-team collaboration

Education

Bachelor's degree in Computer Science

Tools

MySQL

Redis

Kafka

Job description

Bybit is seeking a seasoned backend engineer in Kuala Lumpur to own CRM system development, refactor and upgrade workflows, and deliver scalable technical solutions. You will work on ticketing, rule engines, and AI-assisted modules within a fast-moving, global crypto platform.

The role requires 5+ years in backend development with expertise in Golang or Java, and hands-on CRM experience. Strong English/Chinese communication is a plus in our multilingual environment, with opportunities for growth