Senior Field Application Engineer - PCB/CCL (ASEAN)

JAC Recruitment; Kuala Lumpur; Hybrid; MYR 90,000 - 150,000; Full time

Job summary

JAC Recruitment’s client, a well-established multinational, seeks a technical expert to support PCB customers on CCL materials across Malaysia, Singapore, and ASEAN. You will recommend materials, assist with NPI, and coordinate testing and certifications.

The role requires strong problem-solving, communication in Mandarin and English, and willingness to travel regionally for customer engagements.

Qualifications

• Bachelor degree in Engineering, Material Science, Chemical Engineering, Electrical/Electronic Engineering, Science or related field.
• 5+ years PCB R&D, Process Engineering, Lamination or NPI in PCB manufacturing OR 4+ years in Technical Support, Field/Application Engineering in CCL.
• Good understanding of PCB manufacturing, including HDI processes.
• Knowledge of CCL materials and their applications is advantageous.
• Able to perform PCB defect analysis, troubleshooting and root cause investigation.
• Able to communicate effectively with customers and internal teams.
• Mandarin and English communication proficiency.
• Willing to travel within Malaysia and overseas.

Responsibilities

• Provide technical support to PCB customers on CCL materials, applications and product issues.
• Recommend suitable materials based on customers' PCB processes and requirements.
• Support the introduction and qualification of new CCL materials at customer sites.
• Coordinate customer testing, evaluation, qualification and certification activities.
• Support NPI and new customer projects from the technical side.
• Investigate PCB defects and process issues, identify root cause and propose solutions.
• Collaborate with customers' R&D, Process, Quality and Engineering teams to resolve issues.
• Coordinate internally with R&D, Quality, Manufacturing and Sales teams.
• Follow up on technical issues and ensure proper solutions are provided.
• Stay updated on PCB, HDI and CCL technology trends.
• Identify potential applications and opportunities to support business growth.
• Provide technical support to customers across Malaysia, Singapore and ASEAN markets.
• Travel overseas when required, including occasional trips to China.

Skills

Analytical skills

Problem solving

Communication skills

Coordination skills

Mandarin communication

English communication

Willingness to travel

Independent work

Education

Bachelor degree in engineering/science

Job description

JAC Recruitment’s client, a well-established multinational, seeks a technical expert to support PCB customers on CCL materials across Malaysia, Singapore, and ASEAN. You will recommend materials, assist with NPI, and coordinate testing and certifications.

The role requires strong problem-solving, communication in Mandarin and English, and willingness to travel regionally for customer engagements.