Senior Facilities & Workplace Experience Specialist

Jones Lang LaSalle Incorporated; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking a Senior Facilities Coordinator for the Kuala Lumpur on-site team. The role reports to the Regional Facilities Lead and centers on driving workplace engagement and service excellence across facilities activities.

Ideal candidates bring hospitality background, basic tech knowledge, and proficiency in MS Word/Excel to support inspections, vendor coordination, and monthly reporting while ensuring SLA compliance and a positive client experience.

Qualifications

• Candidates should have hospitality experience.
• Technical knowledge would be advantageous.

Responsibilities

• Conduct facilities inspection and generate reports.
• Identify defects and manage hazardous objects and follow up accordingly.
• Ensure meeting rooms are ready-to-use when unoccupied.
• Ensure office equipment is in good working condition.
• Coordinate vendors for repairs, maintenance and ad hoc works.
• Liaise and manage vendors to support office space functionality.
• Consolidate all customer issues and generate a monthly report.
• Manage customer issues tactfully and confidently.
• Assist in following up on associates & visitors requests.
• Liaise & coordinate with stakeholders & vendors for event support and meeting rooms setup.
• Ensure all completed PPM & Ad hoc works are according to SLA.
• Police the clean desk policy.
• Share communications collaterals with the JLL team and client.

Skills

Hospitality experience

Microsoft Word

Microsoft Excel

Job description

Jones Lang LaSalle Incorporated (JLL) is seeking a Senior Facilities Coordinator for the Kuala Lumpur on-site team. The role reports to the Regional Facilities Lead and centers on driving workplace engagement and service excellence across facilities activities.

Ideal candidates bring hospitality background, basic tech knowledge, and proficiency in MS Word/Excel to support inspections, vendor coordination, and monthly reporting while ensuring SLA compliance and a positive client experience.