Senior Facilities Engineer (Kulim, Kedah)

JLL; Bayan Lepas; On-site; MYR 120,000 - 180,000; Full time

Job summary

JLL is seeking a Senior OT Facilities Engineer within Integrated Facility Management in Malaysia, based at Kulim/Penang Island. The role requires IT/computer background, a 12-hour day/night shift, and a minimum of 2 years hands-on experience.

Fresh graduates are welcome to apply, with progression opportunities and a focus on best-in-class performance. Candidates should have strong English skills and be willing to work in Malaysia.

Qualifications

• Bachelor’s degree in computer science, information technology, engineering, or a related field.
• 3-5 years of experience in IT support, system/network administration, or a similar role.
• Strong understanding of IT systems, networks, hardware, and software.
• Experience with network management tools, server administration, and cloud platforms.
• Knowledge of networking protocols (TCP/IP, DNS, HTTP).
• Familiarity with firewalls, VPNs, and security systems.
• Proficiency in Windows, Linux, Mac OS, and monitoring tools.
• Knowledge of cybersecurity practices and tools globally and in India.
• Experience with AWS, Google Cloud, or Azure.
• Strong troubleshooting and communication skills.

Responsibilities

• Monitor and maintain IT infrastructure including uptime and security.
• Install and set up new computer systems, servers, and networks.
• Respond to technical issues and resolve hardware/software/network problems.
• Perform diagnostics and troubleshooting to fix system errors.
• Ensure backups and disaster recovery are in place.
• Migrate IT infrastructure to cloud platforms if needed.
• Document network configurations and maintenance schedules.
• Stay updated with industry trends and new tech.

Skills

IT support

Network administration

Cloud platforms

Cybersecurity

English communication

Problem solving

Independent work

Education

Bachelor’s degree in CS/IT/Engineering

Tools

AWS

Google Cloud

Microsoft Azure

VMware/Hyper-V

Windows/Linux

Job description

MY ROC IFM-Senior OT Facilities Engineer

Integrated Facility Management (IFM)

• The role is based in KULIM/PENANG Island Malaysia (subject to appointment) and is open to eligible workers in MALAYSIA only.
• IT/Computer background is preferred.
• Willing to work a shift 12-hours shift pattern (Day/Night), subject to appointment.
• Emotional Intelligence oriented.
• Good level of written and spoken English.
• You need a minimum of 2 years hands on experience.
• Keen for progression and further development (our goal is best in class).
• Fresh graduate/Intern are welcome to apply.

MY ROC IFM-Senior OT Facilities Engineer

Integrated Facility Management (IFM)

Requirements

• The role is based in KULIM/PENANG Island Malaysia (subject to appointment) and is open to eligible workers in MALAYSIA only.
• IT/Computer background is preferred.
• Willing to work a shift 12-hours shift pattern (Day/Night), subject to appointment.
• Emotional Intelligence oriented.
• Confident communicator.
• Good level of written and spoken English.
• You need a minimum of 2 years hands on experience.
• Keen for progression and further development (our goal is best in class).
• Fresh graduate/Intern are welcome to apply.

Objectives Of This Role

• Designing, configuring, and maintaining network infrastructures and IT systems to ensure optimal performance, connectivity, and security.
• Ensuring data security by implementing firewalls, antivirus software, and other security measures to prevent unauthorised access.
• Managing and troubleshooting server environments, cloud platforms, and network systems to ensure maximum uptime.
• Performing regular backups, system updates, and monitoring system performance for potential problems.
• Monitoring network performance and resolving any connectivity or network issues that arise.
• Collaborating with other teams to integrate new technologies and systems into the existing infrastructure.
• Documenting IT procedures, configurations, and troubleshooting steps to create a knowledge base for the team.
• Providing technical IT support to staff and resolving IT-related issues quickly and efficiently.

Your Tasks

• Monitor and maintain IT infrastructure, including server uptime, network speed, and security protocols.
• Install and set up new computer systems, servers, workstations, applications, and other equipment based on company needs.
• Respond to user-reported technical issues and resolve problems related to hardware, software, or network connectivity.
• Perform regular diagnostics and troubleshooting to identify and fix system errors or inefficiencies.
• Ensure regular backup and recovery of critical business data, setting up disaster recovery protocols when necessary.
• Implement software updates, patches, and security fixes to protect systems from vulnerabilities.
• Assist in migrating IT infrastructure to cloud platforms or integrating new systems into the organisation.
• Maintain detailed records of network configurations, incidents, and maintenance schedules.
• Keep up with industry trends and technological advancements to recommend improvements and updates to the organisation’s systems.

Required Skills And Qualifications

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
• 3-5 years of experience in IT support, system/network administration, or a similar role.
• Strong understanding of IT systems, networks, hardware, and software.
• Experience with network management tools, server administration, and cloud platforms.
• Knowledge of networking protocols, such as TCP/IP, DNS, HTTP, etc.
• Familiarity with firewalls, VPNs, and other security systems.
• Proficiency in operating systems (Windows, Linux, Mac OS), networking protocols, and system monitoring tools.
• Solid knowledge of cybersecurity practices and tools in India and globally.
• Experience with cloud computing platforms like AWS, Google Cloud, or Microsoft Azure.
• Problem-solving skills and the ability to diagnose and resolve technical issues quickly.
• Excellent problem-solving and communication skills to interact effectively with non-technical teams and end users.
• Ability to work independently and as part of a team to support IT functions and projects.

Preferred Skills And Qualifications

• Relevant professional certifications, such as Cisco Certified Network Associate (CCNA), CompTIA Network+, or Microsoft Certified Solutions Expert (MCSE).
• Familiarity with virtualisation technologies like VMware or Hyper‑V.
• Knowledge of IT automation tools and scripting (Python, PowerShell, Bash).
• Experience with database management systems (SQL, MySQL).
• Ability to design and deploy solutions for business continuity and disaster recovery.
• Project management skills, especially in IT infrastructure projects.
• Experience with security-focused certifications like Certified Information Systems

Security Professional (CISSP) or Certified Ethical Hacker (CEH)

• Familiarity with ITIL framework and service management principles.
• Ability to manage multiple projects and prioritise tasks effectively.