Senior Executive, Outside Sales

CMA CGM; Kuala Lumpur; On-site; MYR 67,000 - 134,000; Full time

Job summary

CMA CGM in Kuala Lumpur is seeking an Outside Sales Representative to drive profitable growth of ocean freight and integrated logistics within the assigned territory. You will identify new business opportunities, manage and grow a portfolio of accounts, and deliver best-in-class customer experience while achieving volume, revenue, and margin targets.

The role requires 2–5 years of sales experience in shipping/logistics, strong communication, negotiation, and presentation skills, and willingness

Qualifications

• Diploma or Degree in any discipline with 2–5 years of sales experience, preferably in shipping, freight forwarding, or logistics.
• Candidates without formal qualifications but with proven shipping/logistics sales experience are encouraged.
• Persuasive, results-oriented, and highly motivated to achieve targets.
• Excellent communication, presentation, and negotiation skills.
• Willing to travel; own transport and valid driving license required.

Responsibilities

• Promote CMA CGM products and services to achieve defined KPIs and sales targets.
• Maintain a minimum of 12 customer visits per week.
• Create at least 12 opportunities per week.
• Develop and grow accounts and CMA CGM share of wallet.
• Identify, prospect, and secure new customers across key trade lanes and verticals.
• Execute the sales plan aligned with commercial strategy.
• Develop import accounts and manage NAC/FAK inbound shipments.
• Monitor debtor aging and coordinate with Credit Controller for collections.
• Submit daily sales visit reports and maintain weekly sales planner.
• Collaborate with overseas agents for leads and cross-selling.
• Promote non-maritime VAS and intermodal transport solutions.
• Prepare market reports and studies as required.

Skills

Persuasive communication

Negotiation

Presentation skills

Sales drive

Team player

Travel willingness

Own transport

Customer relationship management

Education

Diploma or Degree in any discipline

Job description

The Outside Sales Representative is responsible for driving profitable growth of CMA CGM’s ocean freight and integrated logistics services within an assigned territory. This role focuses on identifying new business opportunities, managing and growing a portfolio of accounts, and delivering best in class customer experience while achieving volume, revenue, and margin targets.

• Promote the company’s products and services to achieve defined KPIs and sales targets
• Sales Activity KPI: Minimum 12 customer visits per week
• Specific Opportunities KPI: Minimum 12 opportunities created per week
• Visit new and existing customers regularly to develop and maintain strong, long-term business relationships. Key objective on growing account and CMA CGM share of wallet.
• Identify, prospect, and secure new customers across key trade lanes and verticals (importers, exporters, NVOCCs, freight forwarders, BCOs).
• Implement, execute, and achieve the sales plan in line with the company’s commercial strategy and goals.
• Develop and manage assigned import accounts, securing NAC and FAK inbound shipments, as well as outbound shipments where applicable.
• Monitor debtor aging closely and ensure timely collection of outstanding payments by working in coordination with the SSC Credit Controller team.
• Prepare and submit daily sales visit reports after each customer call, and maintain a weekly sales planner by updating Nova Business (or relevant CRM system).
• Send sales leads to overseas agents following customer visits to support reverse canvassing on FOB business.
• CMA CGM +: Promote non-maritime value-added services (VAS) to existing and potential customers.
• XSELL: Promote cross-selling opportunities and collaborate with CEVA Logistics when required to provide integrated logistics solutions.
• Intermodal: Promote intermodal transport solutions as part of CMA CGM’s end-to-end service offering.
• Market Intelligence and ad hoc studies: Prepare reports, market studies, and analysis as and when required by Principal, Management, or Line Managers.

Job Requirements

Diploma or Degree in any discipline, with 2–5 years of working experience in sales, preferably in the shipping, freight forwarding, or logistics industry.

Candidates without formal academic qualifications but with a proven track record in shipping, freight forwarding, or logistics are encouraged to apply.

Persuasive, results-oriented, and highly motivated to achieve and exceed targets.

Pleasant personality with strong communication, presentation, and negotiation skills.

Able to work independently while also being an effective team player.

Willing to travel and must possess own transport and a valid driving license.