Senior Executive, Outside Sales

CMA CGM Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 78,000 - 134,000; Full time

Job summary

CMA CGM Malaysia Sdn Bhd is seeking an Outside Sales Representative to drive profitable growth of CMA CGM’s ocean freight and integrated logistics within an assigned territory. You will identify new business opportunities, manage a portfolio of accounts, and deliver best-in-class customer experience while meeting volume, revenue, and margin targets.

You will visit customers regularly, grow share of wallet, promote cross-selling, intermodal solutions, and coordinate with global teams to win and

Qualifications

• Diploma or Degree in any discipline.
• 2–5 years of working experience in sales, preferably in shipping, freight forwarding, or logistics.
• Persuasive, results-oriented, and highly motivated to achieve and exceed targets.
• Strong communication, presentation, and negotiation skills.
• Able to work independently while also being an effective team player.
• Willing to travel and must possess own transport and a valid driving license.

Responsibilities

• Promote the company’s products and services to achieve defined KPIs and sales targets.
• Visit new and existing customers regularly to develop and maintain strong, long-term business relationships; grow account and CMA CGM share of wallet.
• Identify, prospect, and secure new customers across key trade lanes and verticals (importers, exporters, NVOCCs, freight forwarders, BCOs).
• Implement, execute, and achieve the sales plan in line with the company’s commercial strategy and goals.
• Develop and manage assigned import accounts, securing NAC and FAK inbound shipments, as well as outbound shipments where applicable.
• Monitor debtor aging and ensure timely collection of outstanding payments with SSC Credit Controller team.
• Prepare and submit daily sales visit reports and maintain a weekly sales planner (Nova CRM or equivalent).
• Send sales leads to overseas agents following customer visits to support reverse canvassing on FOB business.
• Promote non-maritime value-added services (VAS) to existing and potential customers.
• Promote cross-selling opportunities and collaborate with CEVA Logistics for integrated solutions.
• Promote intermodal transport solutions as part of CMA CGM’s end-to-end service offering.
• Prepare reports, market studies, and analysis as required by Principal, Management, or Line Managers.

Skills

Persuasive

Communication

Negotiation

Presentation

Team player

Willing to travel

Education

Diploma or Degree in any discipline

Job description

The Outside Sales Representative is responsible for driving profitable growth of CMA CGM’s ocean freight and integrated logistics services within an assigned territory. This role focuses on identifying new business opportunities, managing and growing a portfolio of accounts, and delivering best in class customer experience while achieving volume, revenue, and margin targets.

• Promote the company’s products and services to achieve defined KPIs and sales targets
• Sales Activity KPI: Minimum 12 customer visits per week
• Specific Opportunities KPI: Minimum 12 opportunities created per week
• Visit new and existing customers regularly to develop and maintain strong, long-term business relationships. Key objective on growing account and CMA CGM share of wallet.
• Identify, prospect, and secure new customers across key trade lanes and verticals (importers, exporters, NVOCCs, freight forwarders, BCOs).
• Implement, execute, and achieve the sales plan in line with the company’s commercial strategy and goals.
• Develop and manage assigned import accounts, securing NAC and FAK inbound shipments, as well as outbound shipments where applicable.
• Monitor debtor aging closely and ensure timely collection of outstanding payments by working in coordination with the SSC Credit Controller team.
• Prepare and submit daily sales visit reports after each customer call, and maintain a weekly sales planner by updating Nova Business (or relevant CRM system).
• Send sales leads to overseas agents following customer visits to support reverse canvassing on FOB business.

CMA CGM +

• Promote non-maritime value-added services (VAS) to existing and potential customers.

XSELL

• Promote cross-selling opportunities and collaborate with CEVA Logistics when required to provide integrated logistics solutions.

Intermodal

• Promote intermodal transport solutions as part of CMA CGM’s end-to-end service offering.

Market Intelligence and ad hoc studies

• Prepare reports, market studies, and analysis as and when required by Principal, Management, or Line Managers.

Job Requirements

Diploma or Degree in any discipline, with 2–5 years of working experience in sales, preferably in the shipping, freight forwarding, or logistics industry.

Candidates without formal academic qualifications but with a proven track record in shipping, freight forwarding, or logistics are encouraged to apply.

Persuasive, results-oriented, and highly motivated to achieve and exceed targets.

Pleasant personality with strong communication, presentation, and negotiation skills.

Able to work independently while also being an effective team player.

Willing to travel and must possess own transport and a valid driving license.

We are a global player in sea, land, air and logistics solutions, committed to working hand in hand with our customers. We are fully aware of our responsibilities and taking action every day to reduce the environmental impact of our activities at sea, on land and in the air, and come up with smart and innovative solutions to help you to stay one step ahead. We take a pioneering approach: acting today and building the future by capitalizing on the best solutions available. We have a presence in 160 countries through 400 offices, 750 warehouses, 160,000 employees and a wide fleet of 620 vessels, CMA CGM serves 420 of the world’s 521 commercial ports and operates more than 250 shipping lines.

We are a global player in sea, land, air and logistics solutions, committed to working hand in hand with our customers. We are fully aware of our responsibilities and taking action every day to reduce the environmental impact of our activities at sea, on land and in the air, and come up with smart and innovative solutions to help you to stay one step ahead. We take a pioneering approach: acting today and building the future by capitalizing on the best solutions available. We have a presence in 160 countries through 400 offices, 750 warehouses, 160,000 employees and a wide fleet of 620 vessels, CMA CGM serves 420 of the world’s 521 commercial ports and operates more than 250 shipping lines.