Senior Executive, Merchant Risk (Underwriting)

NTT DATA eCommerce Solutions Sdn. Bhd.; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

NTT DATA Payment Services in Malaysia seeks a Senior Executive, Merchant Risk (Underwriting) to conduct thorough due diligence for online banking and retail merchants, ensuring compliance with AML, KYC, and card scheme requirements.

You will evaluate merchant requests, perform site visits for high-risk accounts, liaise with acquirers, support account managers, and prepare monthly MIS. A Bachelor's degree and at least 3 years in payments/fintech are required.

Qualifications

• Possess at least a Bachelor's Degree or equivalent.
• Minimum 3 years of working experience in payment gateway, fintech, banking, or related fields.
• Good understanding of AML, KYC, EDD, and CDD processes.
• Familiar with high-risk industries and regulatory compliance requirements.
• Good knowledge of the payments industry, including card scheme rules and relevant regulations.

Responsibilities

• Conduct thorough due diligence (CDD/EDD) to review and approve new and existing merchants for online banking and retail manager.
• Ensure compliance with internal risk policies, AML regulations, and card scheme requirements.
• Evaluate merchant requests such as new MID applications, revised rates, and additional payment methods.
• Perform site visits for high-risk merchants to validate business legitimacy.
• Liaise with acquirers on application submissions, approvals, MID testing, enablement, and special rate arrangements.
• Support the account managers and respond to merchant inquiries by providing accurate risk guidance and solutions.
• Prepare and maintain monthly MIS and reports related to merchant underwriting.
• Provide training and guidance to junior executives (where applicable).
• Collaborate cross-functionally to support business and risk-related projects.

Skills

AML/KYC

CDD/EDD

Risk management

Payments industry

Education

Bachelor's degree

Job description

Senior Executive, Merchant Risk (Underwriting)

Conduct thorough due diligence (CDD/EDD) to review and approve new and existing merchants for online banking and retail manager

Ensure compliance with internal risk policies, AML regulations, and card scheme requirements

Evaluate existing merchants' requests such as new MID applications, revised rates, and additional payment methods

Perform site visits for high-risk merchants to validate business legitimacy

Liaise with acquirers on application submissions, approvals, MID testing, enablement, and special rate arrangements

Support the account managers and respond to merchant inquiries by providing accurate risk guidance and solutions

Prepare and maintain monthly MIS and reports related to merchant underwriting

Provide training and guidance to junior executives (where applicable)

Collaborate cross-functionally to support business and risk-related projects

Requirements:

Possess at least a Bachelor's Degree or equivalent

Minimum 3 years of working experience in payment gateway, fintech, banking, or related fields

Good understanding of AML, KYC, EDD, and CDD processes

Familiar with high-risk industries and regulatory compliance requirements (Eg, Licenses)

Good knowledge of the payments industry, including card scheme rules and relevant regulations

We are an Equal Opportunity Employer. Our recruitment philosophy is to recruit people with whom we can build a strong, mutually beneficial and lasting relationship. We welcome applicants from all backgrounds and identities, irrespective of race, religion, ethnicity, gender or disability.

At NTT DATA Payment Services, we empower businesses across Southeast Asia with reliable, secure, and innovative payment solutions—both online & offline.

With a strong presence in Malaysia, the Philippines, and Thailand, our reach spans more than 480,000 payment touchpoints across the region. As a one-stop payment solutions provider, we serve businesses of all sizes, from retail to enterprise, delivering seamless transaction experiences backed by over 30 years of industry expertise.

As part of NTT DATA Japan, one of the world’s top 10 global IT service providers, we combine deep local insights with world-class technology and innovation to help businesses grow & succeed in the digital economy.

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