Senior Executive, Fire/Engineering/Bond Claims

MSIG Malaysia; Kuala Lumpur; Hybrid; MYR 56,000 - 100,000; Full time

Benefits offered by this job

Medical

Education Support

Dental Vision

Insurance Coverage

Loan Subsidy

Hybrid Workplace

Birthday Leave

Long Service Award

Company Dinner

Sports Club

Job summary

MSIG Malaysia is seeking a Senior Executive to join the Commercial Line Claims team. You will manage claims assessment, investigation, negotiation, and settlement within authority limits, delivering efficient services and safeguarding the Company's interests.

You will ensure legitimate claims are handled promptly and in compliance with BNM guidelines, MSIG policies, and regulatory requirements, while supporting recoveries and maintaining adequate reserves.

Qualifications

• Fresh graduate is encouraged to apply.
• Adequate knowledge and understanding of Underwriting and/or Claims.

Responsibilities

• Assess, investigate, and negotiate claims settlements within the authorization limits.
• Ensure legitimate claims are handled promptly, fairly, and cost-effectively while maintaining reserves.
• Provide efficient claims services to claimants and intermediaries while upholding MSIG's service standards.
• Ensure compliance with BNM policy documents and MSIG guidelines and regulatory requirements.
• Escalate and investigate suspicious and/or fraudulent claims, pursue recoveries.

Skills

Good communication

Customer-focused

Result-oriented

Education

Diploma/Certificate/Degree

Job description

We are looking for a Senior Executive to join our Commercial Line Claims team, responsible for managing claims assessment, investigation, negotiation, and settlement activities within the assigned authority limits. The role focuses on delivering efficient claims services, ensuring proper claims management, maintaining adequate reserves, and safeguarding the Company's interests through effective claims handling and recovery efforts.

Responsibilities

• Assess, investigate, and negotiate claims settlements within the authorization limits provided by the Company.
• Ensure legitimate claims are handled promptly, fairly, and cost-effectively while maintaining appropriate claims reserves.
• Provide efficient claims services to claimants and intermediaries while upholding MSIG's claims service standards and customer service requirements.
• Ensure compliance with BNM policy documents and guidelines, MSIG policies, guidelines, and regulatory requirements.
• Ensure suspicious and/or fraudulent claims are escalated and investigated thoroughly, minimize claims leakages, and pursue Company and Reinsurance (RI) recoveries.

Qualifications

• Minimum Diploma, Certificate, or Degree holder.
• Preferably with a relevant educational background.
• Adequate knowledge and understanding of Underwriting and/or Claims.
• Fresh graduate is encouraged to apply.

Required Skills

• Good communication skills, both written and spoken.
• Customer-focused and result-oriented.

What We Offers

• Medical, Education Support, Dental Vision, Insurance Coverage, Car and Housing Loan Interest Subsidy, Hybrid Workplace (depends to nature of role), Birthday Leave, Long Service Award, Company Annual Dinner, Sport Club.