Fire/Eng/Bond Claims, Senior Executive

MSIG Insurance (Malaysia) Bhd Registration No; Kuala Lumpur; On-site; MYR 33,480 - 55,800; Full time

Job summary

MSIG Insurance (Malaysia) Bhd is seeking a claims officer responsible for ensuring that all legitimate claims are settled promptly and fairly while maintaining cost effectiveness. The role involves close liaison with underwriters and reporting adverse trends to management.

Ideal candidates should hold a degree in insurance and have at least 1-2 years of relevant experience, along with strong communication and negotiation skills.

Qualifications

• Minimum 1-2 years of relevant working experience.
• Good communication skills; both written and spoken.
• Good teamwork and interpersonal skills.
• Adequate negotiation skills.

Responsibilities

• Ensure all legitimate claims are settled promptly and fairly.
• Maintain claims reserves appropriately.
• Report adverse trends to managers/underwriters.
• Investigate suspicious claims thoroughly.
• Minimize claims leakages.
• Liaise with underwriters regarding policy issues.

Skills

Communication skills

Teamwork

Negotiation skills

Education

Degree in Insurance

Job description

• Responsible to ensure that all legitimate claims are settled promptly and fairly and within the company’s cost effectiveness.
• Ensure claims reserves are maintained appropriately and adequately provided at all times.
• Report adverse trends identified to Reporting Managers / Business Manager and /or Underwriters.
• Ensure suspicious and/or fraudulent claims are escalated and /or investigated thoroughly and relevant action taken.
• Ensure claims leakages are minimized.
• Regular liaison with underwriters and business units in relation to issues affecting policy and claims.

Job requirement

• Degree holder preferably in Insurance.
• Minimum 1-2 years relevant working experience.
• Good communication skills; both written and spoken.
• Good teamwork and interpersonal skills.
• Adequate negotiation skills.