Senior Executive, Business Systems Analyst

Allianz; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading global insurance firm in Kuala Lumpur is seeking a Senior Executive, Business Systems Analyst to support system development and manage projects. This role emphasizes critical thinking, communication skills, and the ability to work independently and as part of a team. Responsibilities include preparing change requests, providing UI testing support, and analyzing customer data. The ideal candidate possesses a degree and proficiency in AI tools like ChatGPT. This is a unique opportunity to join an inclusive organization dedicated to shaping a better future for customers and the community.

Qualifications

• Evaluate market needs and business processes.
• Engage with various stakeholders.
• Conduct system training for product enhancements.

Responsibilities

• Prepare UR Checklists for System Change Requests.
• Provide UI UAT testing support for system developments.
• Identify and articulate business needs for IT requirements.
• Analyze customer data to support strategic development.
• Monitor campaign fulfillment for customer satisfaction.
• Conduct system training for users.

Skills

Critical thinking

Good communication skills

Self-motivated

Detail-oriented

Adaptable

Education

Degree in any field

Tools

AI tools like ChatGPT

Job description

Senior Executive, Business Systems Analyst

Do you want to work in a high-trust culture where you'll feel empowered to make decisions that result in impact?

To provide support on system development initiatives, manage projects & development processes from end-to-end, product development research and support as well as analysis relating to intermediary journey, system/services

You'll be responsible for:

• System Change Management: Prepare UR Checklists for System Change Requests (SCR) and Change Requests (CR) submissions for new and enhanced products on SAT & Opus.
• Testing and Quality Assurance: Provide UI UAT testing support for system development initiatives, including SAT development and product UATs. Conduct User Acceptance Testing to validate system changes and ensure alignment with business requirements.
• Business Requirements and Coordination: Identify and articulate business needs, translating them into clear IT system and service requirements. Coordinate with product owners and distribution channels to ensure enhancements are user-friendly for agents and consider underwriting requirements.
• Data Analysis and Strategic Development: Analyze and monitor customer data to support strategic development, including white spot analysis. Develop strategic approaches combining distribution and product insights.
• Campaign and Brand Management: Monitor campaign fulfillment to enhance customer satisfaction, maintain brand reputation, and optimize operational efficiency.
• Training and Development: Conduct system training for new and existing product enhancements.

Important to your success:

• Degree in any field
• Critical thinking to evaluate market needs, business processes and user requirements
• Good communication skills as role requires constant engagement with various stakeholder
• Ability to leverage AI tools like ChatGPT for automating routine tasks and enhancing productivity.

Additional Traits:

• Self-motivated and proactive with a strong drive for success.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.
• Adaptable and open to change in a dynamic work environment.

Disclaimer: Thank you for your interest in joining our team. Due to the high volume of applications we receive, we are unable to provide individual feedback to every applicant. If you do not hear from us within 14 days of submitting your application, please assume that you have not been selected for this position.

Important: All updates regarding your application status will be communicated via email. Please ensure you frequently check your email for updates and further instructions

Note: Allianz will not accept any forward unsolicited resumes from any source to our employees email other than directly from a candidate. We will not be responsible for any fees and charges imposed

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Join us. Let's care for tomorrow.