Senior Executive, Business Process

OSK Holdings Berhad; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

OSK Holdings Berhad is seeking a results-driven Process Improvement Manager to lead end-to-end reviews of business processes, identify inefficiencies, and drive automation opportunities.

You will develop optimized workflows, document governance, and collaborate with cross-functional teams to implement redesigned processes while ensuring compliance with regulatory requirements. A proven track record in process optimization within a corporate environment is essential.

Qualifications

• Minimum 3-5 years of experience in business process improvement, re-engineering, or transformation projects.
• Proven track record of delivering successful process optimization initiatives in a corporate environment.
• Professional certifications (e.g., Lean Six Sigma, BPM, or equivalent) preferred.

Responsibilities

• Conduct end-to-end reviews of existing business processes to identify inefficiencies and bottlenecks.
• Develop optimized workflows using industry best practices and automation opportunities.
• Review and update operations manuals, policies, and procedures to reflect current and improved processes.
• Lead process re-engineering initiatives to achieve measurable improvements in productivity and quality.
• Collaborate with cross-functional teams to implement redesigned processes and monitor adoption.
• Facilitate workshops and discussions with business units to gather requirements and validate proposed changes.
• Act as a change agent to drive process improvement culture across the organization.
• Ensure redesigned processes comply with regulatory requirements and internal governance standards.

Skills

Stakeholder engagement

Change management

Process optimization

Cross-functional collaboration

Education

Bachelor’s degree in Business Administration, Operations Management, or related field

Tools

Lean Six Sigma (Certified)

Job description

• Conduct end-to-end reviews of existing business processes to identify inefficiencies and bottlenecks.

• Develop optimized workflows using industry best practices and automation opportunities.

Process Review & Documentation

• Review and update operations manuals, policies, and procedures to reflect current and improved processes.

• Ensure documentation is clear, comprehensive, and aligned with organizational standards and regulatory requirements.

• Lead process re-engineering initiatives to achieve measurable improvements in productivity and quality.

• Collaborate with cross-functional teams to implement redesigned processes and monitor adoption.

Stakeholder Engagement

• Facilitate workshops and discussions with business units to gather requirements and validate proposed changes.

• Act as a change agent to drive process improvement culture across the organization.

Compliance & Risk Management

• Ensure redesigned processes comply with regulatory requirements and internal governance standards.

• Identify and mitigate risks associated with process changes.

Job Requirements :

Bachelor’s degree in Business Administration, Operations Management, or related field.

Professional certifications (e.g., Lean Six Sigma, BPM, or equivalent) preferred.

Minimum 3-5 years of experience in business process improvement, re-engineering, or transformation projects.

Proven track record of delivering successful process optimization initiatives in a corporate environment.

OSK Holdings Berhad is a conglomerate with diversified business interests in Property Development and Investment, Financial Services, Construction, Industries and Hospitality. Its businesses are conducted via its subsidiaries OSK Property Holdings Bhd, PJ Development Holdings Bhd and OSK Capital Sdn Bhd.

Over the years, OSK Holdings has evolved from a financial services group with a regional presence across ASEAN and Hong Kong into a property and financial services conglomerate with businesses in Malaysia, Vietnam and Australia.

OSK Holdings first started its operations in 1963 as a stock broking company. It subsequently obtained a Universal Broker license in 2001 and was upgraded to an Investment Bank in 2007. In 2012, OSK Holdings sold its investment banking business to RHB Capital Berhad, in a transaction which resulted in OSK Holdings owning approximately 10% of RHB Capital's shares.

In 2015, OSK Holdings Berhad completed the merger exercise with its affiliate companies OSK Property Holdings Berhad and PJ Development Holdings Berhad which resulted in the company owning 99.99% and 89% respectively.

OSK Holdings takes a long term view on all its businesses and seeks to build a dynamic and progressive organisation that is led by people who are of good character, committed and highly skilled in their areas of expertise.

Researching careers? Find all the information and tips you need on career advice.