Senior ERP & Business Systems Analyst

Benchmark Electronics (M) Sdn Bhd; Bayan Lepas; On-site; MYR 120,000 - 190,000; Full time

Job summary

Benchmark Electronics (M) Sdn Bhd in Penang seeks a Senior Business Systems Analyst III to partner with business stakeholders, IT teams and external providers to deliver enterprise ERP solutions with a focus on Infor LN/LNCE, integrations, reporting, data quality and governance.

You translate complex business requirements into scalable capabilities, lead requirements gathering, drive process improvement, manage testing, and support implementations across Finance, Supply Chain, Manufacturing and

Qualifications

• Several years of experience in business systems analysis, functional analysis, or a related enterprise technology role.
• Strong experience translating complex business requirements into clear functional specifications and practical system capabilities.
• Knowledge of ERP applications, enterprise integrations, reporting, data quality, governance, and process optimisation.
• Excellent analytical, problem-solving, documentation, and stakeholder management skills.
• Ability to collaborate effectively with business teams, IT professionals, and external providers.
• Experience supporting system implementations, testing, process improvement, and ongoing application support.
• A degree or equivalent qualification in information systems, business, technology, or a related discipline is preferred.

Responsibilities

• Lead requirements gathering, process analysis, and documentation for complex business and system initiatives.
• Translate business needs into functional specifications, process flows, system requirements, configurations, and solution designs.
• Serve as a functional subject matter expert for assigned enterprise applications, including ERP environments such as Infor LN/LNCE, or comparable platforms.
• Support application implementations, enhancements, upgrades, integrations, migrations, deployments, and post-go-live stabilization.
• Analyze business processes and recommend improvements that increase efficiency, automation, standardization, data quality, and user experience.
• Facilitate cross-functional workshops and coordinate with Finance, Supply Chain, Manufacturing, Operations, Master Data, Trade Compliance, IT, vendors, and implementation partners.
• Develop test scenarios and scripts; coordinate or lead System Integration Testing, User Acceptance Testing (UAT), regression testing, validation, defect resolution, and production readiness.
• Investigate application incidents and problems, perform root-cause analysis, and coordinate corrective actions
• Support application security, access controls, segregation of duties, change management, governance, applicable IT controls, and audit documentation.
• Support master-data governance, data validation, reporting, dashboards, interfaces, integrations, and data-quality activities.
• Maintain functional specifications, configuration records, SOPS, workflows, training materials, and support procedures

Job description

Benchmark Electronics (M) Sdn Bhd in Penang seeks a Senior Business Systems Analyst III to partner with business stakeholders, IT teams and external providers to deliver enterprise ERP solutions with a focus on Infor LN/LNCE, integrations, reporting, data quality and governance.

You translate complex business requirements into scalable capabilities, lead requirements gathering, drive process improvement, manage testing, and support implementations across Finance, Supply Chain, Manufacturing and