SAP/ERP Solutions Specialist — Global Impact

Jabil Circuit Sdn Bhd

Penang

On-site

MYR 60,000 - 90,000

Full time

5 days ago

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Job summary

Jabil Circuit Sdn Bhd in Malaysia, Penang, seeks an Enterprise Solutions Specialist (SAP/ERP) to provide Level 3 functional support for SAP and integrated enterprise applications, with a focus on timely resolution of production issues.

You will analyze business requirements, translate them into effective system solutions, and work with global technical and business teams to drive improvements across planning, purchasing, inventory, warehouse, and sales processes.

Qualifications

Bachelor’s degree in IT, CS, or related field.
3+ years IT support, business systems, or ERP experience.
Basic knowledge of SAP or ERP in Planning, Purchasing, Inventory/Warehouse, or Sales.
Understanding of business processes and how systems support workflows.
Strong analytical, problem-solving, and communication skills.
Ability to work independently and in a global team environment.

Responsibilities

Provide Level 3 SAP/ERP functional support and resolve production issues promptly.
Analyze business requirements and translate into system solutions.
Identify gaps and recommend improvements aligned with business needs.
Collaborate with developers, basis, and global stakeholders.
Configure systems and support enhancements in designated areas.
Develop and maintain functional specifications and data structures.
Conduct root cause analysis and drive continuous improvement.
Ensure processes, documentation, and work instructions are accurate and up to date.
Communicate progress and resolutions to stakeholders.
Maintain high level of customer service by prioritizing user issues.
Ensure data security and confidentiality compliance.