Senior Engineer, Quality Management System (QMS)

Celestica; Kulim; On-site; MYR 150,000 - 230,000; Full time

Job summary

Celestica is seeking a Senior Engineer focused on Quality Management Systems in Penang, Malaysia. The role drives end‑to‑end QMS ownership across AS9100, ISO 9001, TL 9000, and NADCAP, coordinating cross‑functional teams to close non‑conformances and drive process improvements for PCBA and wire harness manufacturing.

You will lead audits, root-cause analyses, and CAPA programs, delivering robust corrective actions while maintaining strict regulatory and customer requirements in a

Qualifications

• Bachelor’s Degree in Electrical/Electronic Engineering, Mechanical Engineering, Industrial Engineering, Quality Management (or equivalent).
• 6–8 years hands‑on experience in a QMS/Quality Systems role within EMS/CM environments handling PCBA and Cable/Wire Harness manufacture.
• Direct experience auditing against ISO 9001, AS9100, TL 9000, NADCAP AC7120/AC7121.

Responsibilities

• Maintain system-wide compliance for ISO 9001, AS9100, TL 9000, and NADCAP.
• Lead root cause analysis (8D, 5-Why, Ishikawa) and CAPA, ensuring containment and preventive measures.
• Prepare, respond to, and host NADCAP/PRI and registrar audits; act as site lead during audits.
• Plan and execute internal quality audits (IQA) and process audits; represent plant during certifications.

Skills

QMS

AS9100

ISO 9001

NADCAP

Lead Auditor

Education

Bachelor's Degree

Equivalent mix of education/experience

Tools

PLM

SAP

APQP

PPAP

FMEA

SPC

MSA

8D

Job description

Senior Engineer, Quality Management System (QMS)

1. Advanced QMS Maintenance & Multi-Standard Compliance

Aerospace & Telecom Standard Ownership: Maintain system-wide compliance for specialized market sectors:

ISO 9001 (General Quality Management Systems)

AS9100 (Aerospace, Space & Defense Quality Management System)

TL 9000 (Telecommunications Quality System standard, including performance metrics reporting)

NADCAP Special Process Accreditation: Serve as the site technical lead for NADCAP audit preparation, execution, and closure across critical electronics assembly lines:

NADCAP AC7120 (Auditing Criteria for Circuit Card Assemblies / PCBA)

NADCAP AC7121 (Auditing Criteria for Cable & Harness Assemblies)

Audit Execution & Hosting: Plan and execute internal quality audits (IQA), process audits, and job audits against AS9100, TL9000, and NADCAP criteria. Serve as the primary plant representative during registrar certification audits, NADCAPPRI accreditation audits, and high-tier customer site assessments.

2. End-to-End Issue Ownership & Problem Solving

Tenacious Issue Closure: Independently track, manage, and push complex system non-conformances, operational bottlenecks, and systemic audit findings through to complete closure without requiring constant supervision.

Root Cause & CAPA Facilitation: Lead Cross-Functional Teams (CFT) through rigorous problem-solving frameworks—8D, 5-Why, Fishbone (Ishikawa), Fault Tree Analysis (FTA), and DMAIC—ensuring containment actions, true root‑cause determination, and robust systemic preventive measures.

Audit Response Submissions: Author, validate, and submit technical audit responses to external agencies (PRI/NADCAP, AS9100 registrars) within aggressive mandated timeframes, ensuring high acceptance rates on first submission.

3. Stakeholder Influence & Cross-Functional Governance

Influencing Without Authority: Act as an authoritative quality voice on the shop floor and in project reviews, successfully aligning Operations, Engineering, Supply Chain, and NPI teams to prioritize quality and compliance protocols over short-term production pressures.

Engineering Change & Configuration Control: Enforce strict Aerospace (AS9100) and Telecom (TL9000) configuration management and Engineering Change Notice (ECN/ECO) workflows via PLM/SAP systems.

Management Review & Performance Metrics: Compile TL 9000 measurement data (e.g., hardware/software defect rates, delivery performance) and host quarterly Management Review Meetings (MRM) to present site health status to senior management.

4. Process Integrity, ESD & Technical Oversight

Shop-Floor Compliance: Conduct regular floor audits across Surface Mount Technology (SMT), Wave/Selective Soldering, Conformal Coating, Testing, Cable/Wire Harness Crimping/Stripping, and Box Build to ensure strict compliance with ANSI/ESD S20.20 and technical standards (IPC-A-610, IPC/WHMA-A-620).

NPI Gate Reviews & Risk Management: Lead Process Failure Mode and Effects Analysis (PFMEA) and Quality Risk Assessments for new aerospace and telecom program transitions to guarantee seamless quality gate rollouts.

Quality Capability Building: Deliver targeted training on AS9100 FOD (Foreign Object Debris/Damage) prevention, ESD controls, NADCAP technical compliance, and root cause methodology for engineers and technicians.

Education & Experience:

Education: Bachelor’s Degree in Electrical/Electronic Engineering, Mechanical Engineering, Industrial Engineering, Quality Management,or consideration of an equivalent combination of education and experience.Educational requirements may vary by geography.

Experience: Minimum 6–8 years of hands‑on experience in a QMS / Quality Systems role within an EMS / Contract Manufacturing environment handling PCBA and Cable/Wire Harness manufacture.

Multi-Standard Expertise: Direct experience managing or auditing against ISO 9001, AS9100, TL 9000, and NADCAP AC7120 / AC7121.

Audit Credentials: Certified/Trained Internal or Lead Auditor for AS9100 or ISO 9001 (IRCA accredited preferred); direct exposure to PRI NADCAP audits is highly advantageous.

Assembly & Wire Harness Standards: In-depth technical knowledge of IPC-A-610 (Acceptability of Electronic Assemblies) and IPC/WHMA-A-620 (Requirements and Acceptance for Cable and Wire Harness Assemblies).

Process Knowledge: Detailed understanding of SMT, AOI, ICT, Functional Testing, Conformal Coating, and Wire Harnessis highly advantageous.

Core Tools: Proficiency in APQP, PPAP, FMEA, SPC, MSA, and 8D reporting.Knowledge of Six sigma and Lean Kaizen.

Soft Skills & Driving Traits

Self-Driven & Independent: High degree of self-motivation; able to navigate ambiguity, prioritize tasks, and manage workload independently in a high‑pressure manufacturing environment.

Strong Ownership & Persistence: Relentless drive to follow up on open actions, holding accountable stakeholders across various levels until issues are completely resolved.

Cross-Functional Influence: Demonstrated capability to influence cross-functional teams and senior leaders without formal reporting authority to achieve quality objectives.

Communication Skills: Excellent verbal and written English communication skills for drafting high-level technical responses for aerospace/telecom customers and international accreditation bodies.

Physical/Sensory & Visual Demands

Mobility & Shop‑Floor Auditing: Prolonged standing, walking, bending, reaching, and stooping during daily shop‑floor audits, line walk‑throughs, NPI gate reviews, and customer/accreditation body audits across large manufacturing facilities.

Manual Dexterity & Handling: Frequent fine‑motor hand movement and eye/hand coordination for keyboarding, document control handling, operating precision measurement tools (e.g., calipers, micrometers), and inspecting delicate micro‑electronic assemblies (PCBA components, pin connectors, wire harness crimps).

Lifting & Material Movement:Duties may require repetitive carrying, pushing or pulling light objects, (under 5 kg.), carrying, pushing orpulling heavy objects (over 5 kg.), crouching.

Sustained Visual Precision: High visual concentration required for magnified optical inspections of high-density PCBAs, solder joints (IPC-A-610), wire harness crimps (IPC/WHMA-A-620), and surface defects under stereo microscopes or optical comparators.

Data & Document Auditing: Sustained focus on dual screens/monitors for reviewing complex engineering drawings, schematics, quality control plans, 8D failure analysis reports, statistical SPC charts, and regulatory compliance documentation.

Headquartered in Toronto, Celestica Inc. is a global leader in high‑reliability design, manufacturing, and supply chain solutions. We enable major brands to launch complex products in markets like Aerospace, Defense, HealthTech, and Industrial, driving a smarter, sustainable future.

In 2023, Celestica expanded its footprint with a new Design Centre in Penang, Malaysia. This strategic hub collaborates with our global engineering teams to develop cutting‑edge Hardware Platform Solutions. The Penang team focuses on next‑gen Networking, Storage, and Server technologies to power Cloud, AI, Machine Learning, Edge, and 5G deployments worldwide.

Headquartered in Toronto, Celestica Inc. is a global leader in high‑reliability design, manufacturing, and supply chain solutions. We enable major brands to launch complex products in markets like Aerospace, Defense, HealthTech, and Industrial, driving a smarter, sustainable future.

In 2023, Celestica expanded its footprint with a new Design Centre in Penang, Malaysia. This strategic hub collaborates with our global engineering teams to develop cutting‑edge Hardware Platform Solutions. The Penang team focuses on next‑gen Networking, Storage, and Server technologies to power Cloud, AI, Machine Learning, Edge, and 5G deployments worldwide.