Senior Employee Relations Lead - Manufacturing

Hirehub Group; Iskandar Puteri; On-site; MYR 67,000 - 89,000; Full time

Job summary

Hirehub Group in Malaysia (Iskandar Puteri, Johor) is seeking an experienced HR professional to lead Employee Relations and manage grievances, investigations, disputes and disciplinary processes. You will ensure consistent policy application and confidentiality across the organization.

The role requires 5–8 years in HR, preferably in manufacturing or industrial settings, with Mandarin proficiency and strong communication skills.

Qualifications

• 5–8 years of HR experience with a strong emphasis on Employee Relations.

Responsibilities

• Manage day-to-day Employee Relations matters across the organisation.
• Handle employee grievances, complaints, conflicts and workplace concerns professionally and confidentially.
• Manage disciplinary matters, including misconduct investigations, show-cause letters, warning letters, corrective actions and termination cases.
• Conduct employee investigations and fact-finding to establish appropriate resolutions.
• Coordinate and support Domestic Inquiry processes when required.
• Advise managers and supervisors on employee conduct, performance, attendance and behavioural issues.
• Ensure consistent and fair application of company HR policies, procedures and disciplinary guidelines.
• Identify potential employee-relations issues and recommend preventive and corrective actions.
• Mediate and resolve workplace conflicts between employees and/or departments.
• Support managers in handling difficult employee conversations and sensitive people matters.
• Monitor employee relations trends, recurring issues, absenteeism and disciplinary cases.
• Prepare ER reports, case summaries and management recommendations.
• Maintain accurate, confidential and up-to-date employee case and disciplinary records.
• Review and improve HR policies and procedures relating to employee conduct, discipline, grievance and workplace behaviour.
• Support employee engagement, communication and workplace culture initiatives.
• Conduct exit interviews and analyse employee feedback to identify potential workplace issues.
• Work closely with management and HR team to promote a positive, respectful and productive workplace.

Skills

Employee relations

Grievance handling

Disciplinary management

Investigations

Domestic Inquiry

Policy interpretation

Mandarin

MS Office / HRIS

Education

Bachelor's Degree in HR / Admin / Psychology / Law

Tools

Microsoft Office

HRIS/HRMS

Job description

Hirehub Group in Malaysia (Iskandar Puteri, Johor) is seeking an experienced HR professional to lead Employee Relations and manage grievances, investigations, disputes and disciplinary processes. You will ensure consistent policy application and confidentiality across the organization.

The role requires 5–8 years in HR, preferably in manufacturing or industrial settings, with Mandarin proficiency and strong communication skills.