Senior E‑Commerce Key Account Growth Manager

1172 Abbott Labs (Malaysia) Sdn. Bhd.; Selangor; On-site; MYR 90,000 - 150,000; Full time

Job summary

Abbott is seeking an experienced E-commerce Key Account Manager based in Malaysia to oversee and grow major online retailer partnerships. You will manage relationships with platforms like Lazada and Shopee, optimize listings, and drive revenue growth across online channels.

You will leverage FMCG and digital sales expertise to improve product visibility, execute promotions, and analyze performance. The role requires cross-functional collaboration and strong commercial acumen.

Qualifications

• Bachelor's degree required.
• 3–5 years of e-commerce experience, preferably FMCG.
• Experience managing key accounts on major online platforms is desirable.
• Strong understanding of e-commerce platforms, digital marketing, and online sales strategies.
• Proficiency in Excel, PowerPoint; familiarity with Seller Central/Business Advisor.
• Excellent negotiation and relationship-building skills; data-driven and analytical.

Responsibilities

• Build and maintain relationships with key e-commerce accounts (e.g., Lazada, Shopee).
• Develop growth strategies for online accounts and increase market share.
• Collaborate with marketing to optimize product listings and campaigns.
• Lead digital promotions, pricing, discounts, bundles, and seasonal offers.
• Analyze performance data and provide actionable insights to stakeholders.
• Coordinate with marketing, supply chain, customer service, and product teams.
• Manage trade spend and receivables to ensure ROI on promotions.
• Lead Joint Business Plans (JBP) and monthly business reviews.

Skills

Negotiation

Communication

Relationship building

Data-driven

Analytical mindset

Education

Bachelor's Degree in any field, preferably Business Management

Tools

Excel

PowerPoint

Seller Central

Business Advisor

Job description

Abbott is seeking an experienced E-commerce Key Account Manager based in Malaysia to oversee and grow major online retailer partnerships. You will manage relationships with platforms like Lazada and Shopee, optimize listings, and drive revenue growth across online channels.

You will leverage FMCG and digital sales expertise to improve product visibility, execute promotions, and analyze performance. The role requires cross-functional collaboration and strong commercial acumen.