Senior Digital Platform Business Analyst

AIA Malaysia

Kuala Lumpur

On-site

MYR 90,000 - 150,000

Full time

3 days ago
Be an early applicant
Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Job summary

AIA Malaysia is seeking a Technical Business Analyst to bridge business needs and technology solutions. You will be the technical and analytical point of contact for internal stakeholders, digital platform partners, and vendor engineering teams.

You will be involved in every stage of the solution lifecycle — from requirement collection to concept design, testing, acceptance sign-off, and training — playing a key role in delivering innovative solutions.

Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.
  • Minimum 5 years of experience as a Business Analyst or in a similar role.
  • Hands-on experience supporting system implementation with developers and QA teams.
  • Familiarity with Agile methodologies such as Scrum and Kanban.
  • Proficiency in English; Bahasa Malaysia and Mandarin are an added advantage.

Responsibilities

  • Act as the primary Business Analyst and Product Specialist for digital platforms and solutions, ensuring seamless collaboration between internal stakeholders, digital partners, and vendor engineering teams.
  • Partner with solution vendors to review new features, provide actionable feedback, and influence enhancements that align with business objectives.
  • Facilitate workshops and meetings with business users and technical stakeholders to gather detailed requirements, analyse processes, and identify pain points for improvement.
  • Translate business needs into clear, structured documentation by creating solution proposals, BRDs, and user stories. Maintain version control and coordinate updates across teams.
  • Apply strong analytical thinking to identify optimization opportunities and propose innovative solutions.
  • Drive end-to-end implementation of digital projects, coordinating technical activities, monitoring progress, and resolving issues promptly.
  • Lead and coordinate UAT sessions to ensure solutions meet quality and business objectives while performing post-production verification.
  • Organize quick meetings for urgent discussions, enabling timely decision-making and issue resolution.
  • Develop and deliver training materials and sessions to support user adoption.
  • Work with IT Security, Risk, and Compliance to ensure regulatory and governance standards are met.

Skills

Business Analysis
Stakeholder management
Agile (Scrum/Kanban)

Education

Bachelor’s degree in IT / CS / Business Admin

Job description

AIA Malaysia is seeking a Technical Business Analyst to bridge business needs and technology solutions. You will be the technical and analytical point of contact for internal stakeholders, digital platform partners, and vendor engineering teams.

You will be involved in every stage of the solution lifecycle — from requirement collection to concept design, testing, acceptance sign-off, and training — playing a key role in delivering innovative solutions.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Senior Business Analyst, Digital & AI Solutions
Senior Business Analyst, Digital & AI Solutions

AIA Digital+ • Kuala Lumpur

On-site
MYR 90,000 - 150,000
Senior Business Analyst - Drive Requirements to Deployment
Senior Business Analyst - Drive Requirements to Deployment

AIA Digital+ • Kuala Lumpur

On-site
MYR 60,000 - 100,000
Senior IT Business Analyst — Insurance & Digital Enablement
Senior IT Business Analyst — Insurance & Digital Enablement

AIA Digital+ • Kuala Lumpur

On-site
MYR 90,000 - 150,000
Technical Business Analyst, Specialist
Technical Business Analyst, Specialist

AIA Malaysia • Kuala Lumpur

On-site
MYR 90,000 - 150,000
Senior Business Analyst – Digital Transformation
Senior Business Analyst – Digital Transformation

Randstad Malaysia • Kuala Lumpur

On-site
MYR 120,000 - 180,000
Senior Business Analyst: AI-Driven Transformation
Senior Business Analyst: AI-Driven Transformation

AIA Malaysia • Kuala Lumpur

On-site
MYR 150,000 - 230,000
Hybrid Technical Business Analyst — Digital Solutions & UX
Hybrid Technical Business Analyst — Digital Solutions & UX

Data Flows Sdn Bhd • Kuala Lumpur

Hybrid
MYR 60,000 - 120,000
Lead BA & Analytics Specialist - Digital & AI
Lead BA & Analytics Specialist - Digital & AI

aia • Cyberjaya

On-site
MYR 78,000 - 123,000
Assistant Manager, Enterprise Platform Transformation
Assistant Manager, Enterprise Platform Transformation

AIA Digital+ Malaysia • Kuala Lumpur

On-site
MYR 120,000 - 210,000
Lead Analyst, Business Analyst
Lead Analyst, Business Analyst

AIA Digital+ • Kuala Lumpur

On-site
MYR 90,000 - 150,000